At Boom’s Pizza in the Van Aken District, pizza night is sacred. We’re Shaker Heights’ award-winning neighborhood pizza joint serving up slow-fermented, hand-crafted pies made with 98.7% American-sourced ingredients, fired hot and fast in a 595-degree oven. Whether you’re gathering the whole crew for a dine-in night or grabbing a quick takeout order, we’ve got you covered. Don’t forget to browse our self-serve beer cooler and build your own 6-pack on the way out. Hip, welcoming, and always unpretentious. Come as you are. No funny business, just really good pizza. Located at 3427 Tuttle Rd., Shaker Heights.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.