Since 1870 Graeter’s has been producing small-batch French Pot ice cream that fans love. We have won the hearts of ice cream lovers across the county and the respect of the nation’s most influential foodies! Give us a try and see what all the fuss is about. We’re sure you’ll fall in love with the legend of Graeter's!
Cashier was rude and unprofessional. She sighed with every request, threw my spoon away after I asked for a lid on the side with a big sigh and made faces the entire time like a child. I get jobs are not as fun as we would think but there is a MINIMUM amount effort that can go into customer service here. Would not recommend, Dairy Queen is close and better.
TG
Tom Giles
Mar 15, 2026
5.0
Visited on a windy Sunday afternoon and we were greeted immediately, ordered the coffee ice cream sundae with hot fudge and the ice cream was true to flavor with the coffee not being over powerful it was just right, ordered the S’more’s (You’ll want Smore of it after you try it) and caramel macchiato sundae, the s’mores had nice marshmallow pieces that were still soft, and nice crunch pieces that gave it the graham texture you expect, the caramel macchiato also was delicious and very true to flavor, kid ordered the ketchup sorbet and the mustard sorbet and swirled them together very nicely, I liked the flavors individually but did not like them swirled (note it was actually mango and raspberry but ketchup and mustard would be fun).
Graeter’s is always great.
CZ
Cecilia Zhao
Feb 7, 2026
4.0
Excellent place if you're looking for delicious ice cream. A slight issue is that the ice cream is slightly expensive and there is not enough seating, especially noticeable when it becomes busy. Other than that, the staff are friendly and I enjoy the overall atmosphere.
MM
Meera
Jan 16, 2026
1.0
Listen, I know the "kids these days" are struggling, but when the kid says "what else can I get you" while standing near a big party - I said that I hadn't ordered yet. She walked away. I figured she was completing their order or whatever.
She came back a few moments later and went to help the group of kids who walked in behind me.
Not sure what that was about, but that's horrible service. Do better.
Frequently Asked Questions About Graeter's Ice Cream
What type of ice cream does Graeter's Ice Cream in Powell, OH produce?
Graeter's Ice Cream produces small-batch French Pot ice cream loved by fans since 1870.
What are the store hours for Graeter's Ice Cream in Powell?
The store is open Monday to Thursday and Sunday from 11:00 AM to 10:00 PM, and Friday to Saturday from 11:00 AM to 11:00 PM.
Does Graeter's Ice Cream offer online ordering?
Yes, customers can order online at https://graeters.olo.com/.
What payment options are accepted at Graeter's Ice Cream in Powell?
They accept cash, Discover, Mastercard, and Visa.
Is Graeter's Ice Cream accessible for customers with disabilities?
Yes, it has wheelchair accessible parking and entrances.
What additional services does Graeter's Ice Cream offer?
Graeter's Ice Cream provides food truck services along with dine-in, takeout, delivery, and in-store pickup.
How can I contact Graeter's Ice Cream for customer support?
You can email them at customersupport@graeters.com or call the main phone number at +1 614-336-3661.
What nearby dining options are available around Graeter's Ice Cream in Powell?
Nearby restaurants include City Barbeque, Raising Cane's, BIBIBOP Asian Grill, Maple Street Biscuit Company, and Tim Hortons.
What local attractions can I visit near Graeter's Ice Cream in Powell?
You can visit Columbus Zoo Wildlights, a popular zoo and arts & entertainment spot close to Graeter's.
Are there convenient financial services near Graeter's Ice Cream in Powell?
Yes, nearby financial services include The First Citizens National Bank, Western Union, and PNC bank ATMs.
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