Pizza Hut

Reviews

• LE

  Lloyd Douglas El

  2 days ago
  4.0
  I liked the return to an old school 80s vibe. The pan pizza tastes better too, seems like the recipe has returned to the original 80s mix also.
• US

  Unholy Scribe

  2 days ago
  1.0
  I rarely leave reviews like this, but this was honestly one of the worst experiences I’ve ever had at a restaurant. We went to the Pizza Hut on Refugee Road across from Giant Eagle hoping to sit down and eat, only to be told the dining room was closed. My wife was already having an extremely rough day and was visibly upset and emotional. I went to wash my hands in the restroom, which was unfortunately very dirty. When I came back out, my daughter had McDonald’s with her because she doesn’t eat pizza. We’ve done this before at this location years ago when we used to come in regularly, so we didn’t think much of it. We weren’t trying to disrespect the business or avoid buying food there. We simply needed a place to sit for a few minutes while my wife calmed down. Instead, an employee reacted like we had done something outrageous and immediately got the manager. The manager then came out and forcefully told us we had to leave because of “guidelines” and “safety regulations.” I understand policies are policies, but the complete lack of compassion in that moment was honestly shocking. My wife was standing there in tears, and instead of showing even a little understanding, we were rushed out because the manager said she was afraid of getting in trouble. After the kind of day we were already having, this experience made things even worse. I’ve never felt so unwelcome at a Pizza Hut, and after this, I honestly don’t see myself ever going back.
• GD

  Georgetta Von Dolln

  May 9, 2026
  1.0
  A few months ago, I tried calling this pizza hut to set up reservations. They wouldn't do it because they were low on staff. About a month later, my friend had a gathering there with no reservations, the service and food were good but, today was a whole different experience. A group of us went there for a birthday/mother's day outing. We were there at about 10 til 3, was told the dining room wasn't open until 4. We decided to wait outside since it was nice out. We were even told we could come in a little early. At about 3:30, we were told they could not accommodate us, even though there were no other customers. The reason was because they were not staffed. The lady did tell us something around 6:00, but that was not acceptable to us. 1. Why no staff after about 3 months after they turned us down the first time? Are they really hiring, lying, or can't keep staff? 2. Why did they tell us 4:00? and then about 40 minutes later telling us they couldn't accommodate us because of no staff. 3. Seems like they aren't interested in dine in customers. It's no wonder why most pizza huts are delivery and pickup. I recommend Pizza cottage.
• BM

  Brian Maerhofer

  May 1, 2026
  1.0
  Never ready on time. Always 10-30 minutes after the pick up time. Maybe they should improve their app and actually tell you an accurate pick up time. Get it together pizzahut - it is 2026! Parking lot is so filled with pot holes that it is almost impossible to dodge them. For as busy as they are you would think they would improve the lot! Also - they are literally the only pizza company that charges for parm and red pepper flakes.
• BS

  Blake Smith

  Apr 6, 2026
  5.0
  A nice black haired young lady with glasses took my order and the food was incredible!! Will definitely be coming back, especially with such nice employees providing great service!

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