Chipotle Mexican Grill

Reviews

• CS

  camryn such

  May 12, 2026
  1.0
  We walked in to order food at 8:30 pm. The worker was scraping old food back into the fresh food. Spraying cleaning spray into all of the food and let a guy walk out with a horribly wrapped burrito after cussing him out for asking if the worker could rewrap it.
• MH

  MacKenzie H

  Apr 29, 2026
  1.0
  I usually love this location for its fresher tasting food and how the rice & beans are always warm- however the last couple of times it has been extremely dirty- counters, soda area, dining area. The staff makes little effort in customer service. Today took the cake, as the steak was literally bright red. Not even a medium rare, but nearly blue rare steak. I seriously had to question if it was even safe to eat and decided to pass on ordering. It’s a shame that this location has gone downhill so fast, as just even a month ago it was my #1.
• AR

  Ava Rivera

  Apr 27, 2026
  1.0
  WORST chipotle i’ve ever been to it was so dirty staff was talking to each other the whole time not one person greeted me no forks were stocked food all over the counter very rude server got my order wrong right in front of me.
• BG

  Brooke Goodson

  Apr 27, 2026
  1.0
  Absolutely terrible, chipotle is my go to spot always! I usually go to the middleburg location which is so much better. I just recently moved to the Parma area and every time without fail I go (I’ve been 5 times now) there is always an issue with my order. Will absolutely make the drive to another location because this one needs demolished at this point. Also don’t even try ordering from here through door dash they gave me the complete wrong order!
• SH

  Saint-Chevelle Hustle

  Apr 18, 2026
  1.0
  I got a steak and rice bowl and it made me literally throw up. I didn't even eat much of it. The place was dirty and the young black female was what seemed to me, the only one doing anything. The guys were just joking around and talking. The counters were really dirty and the place wasn't clean or organized. I asked for Mexican coca cola and the gentleman went and got me 3 warm ones. They didn't even have their fridge stocked of many options. I am not sure if a manager was even there or if the manager just lets the place go cause no one checks anything. I will not be returning. It was not pleasant throwing up that food and having an upset stomach the rest of the night.

Frequently Asked Questions About Chipotle Mexican Grill