Don Ramon Mexican Restaurant

Reviews

• RH

  Rianne Hempsall

  May 10, 2026
  3.0
  The food was good, the service just could have been more understanding about why I didn't want giant portions. Went there to celebrate MIL for mother's day. I am on a calorie restricted diet and fighting impulsive eating habits. I didn't actually want a margarita, but an iced glass was given to me. When I realized the waitress was pouring my drink instead of the table controlling the pitchers, I asked for a 1/4 glass so I could taste it and give the rest to my husband. I was given a 3/4 full glass instead. I asked for a box to be brought with my meal (so I could put a bit over half of it away for later since the calories are not labelled on the menu .) Waitress told me she can just bring a box once we're done. Husband insisted that no, we wanted the box as we were being served. We did not get a box with the food and had to ask again. I know these asks might be out of the norm but I also don't think they're so grand that they had to be ignored. Just frustrating. Waiters shouldn't need to be given an entire dietary history to accommodate simple requests. I don't need weird looks when I ask for something that will help control the portion I eat.
• JJ

  Juliette St. Jean

  Apr 29, 2026
  5.0
  Service is always excellent! And food is delicious! It is very hard to find a good restaurant anymore! This is a good spot!
• RR

  Rick

  Apr 25, 2026
  5.0
  Been going there for years
• RM

  Rebecca Maciag

  Apr 25, 2026
  5.0
  Staff were very friendly. The service was fast and the food was great. Not oily or overcooked "No substitutions" was written all over the menu, which isn't an issue to be but I figured it should be noted.
• MM

  Miguel Montiel

  Apr 18, 2026
  1.0
  I’m leaving this review based on a specific interaction we had with a waitress during our visit. My mom, sister, and I are frequent customers, and we’ve always enjoyed the food and service here. Today, I politely asked the waitress if they had a Spanish menu for my mom, who is older and does not speak English. It was simply a question and a friendly suggestion. Her response was rude and unprofessional. With a mocking tone, she said, “We are in the United States,” and suggested we use a phone translator. This was unexpected and disrespectful. I addressed it at the moment and asked for a supervisor. The supervisor was kind, professional, and offered an apology and a discount, which I appreciate. However, the experience with the waitress left a bad impression, and we chose to leave. This review is not about the food or the restaurant overall, which are usually great. It’s about this specific situation, which I believe is unacceptable, especially in a place that serves a diverse community. I hope management addresses this so it doesn’t happen to others. Respect should always be a priority. Quiero dejar este comentario basado únicamente en una interacción específica que tuvimos con una mesera durante nuestra visita a este restaurante. Hoy Fuimos a Don Ramos con mi mamá y mi hermana, como clientes frecuentes y siempre hemos apreciado la comida y el servicio en general, que normalmente es muy bueno. Sin embargo, en esta ocasión muy amablemente le pregunté a la mesera si tenía un menú en español para mi mamá, ya que es una persona mayor y no habla inglés. No era una queja, solo una pregunta y una sugerencia constructiva. La respuesta de la mesera fue grosera y fuera de lugar, con un tono súper burlón, indicando lo siguiente, ''es que aquí estamos en los Estados Unidos” y sugiriendo que usáramos un traductor en el teléfono. Honestamente, me sorprendió mucho la forma en que se expresó, ya que no fue profesional ni respetuosa. Le expresé en el momento que su respuesta no era adecuada y pedí hablar con un supervisor. Agradezco mucho al supervisor, quien fue muy amable, profesional y ofreció disculpas junto con un descuento, lo cual valoro. Sin embargo, debido al mal sabor que dejó la interacción con la mesera, decidimos retirarnos e ir a otro restaurante. Quiero aclarar que este comentario no es sobre la comida ni sobre el establecimiento en general, ya que la comida es muy buena y el personal normalmente es atento. Es únicamente sobre esta situación puntual, que considero inaceptable, especialmente en un lugar que atiende a una comunidad tan diversa. Me parece importante mencionarlo porque este tipo de actitudes no representan el buen servicio que el restaurante usualmente ofrece, y podrían afectar a otros clientes en el futuro. Espero sinceramente que la gerencia tome esto en consideración para evitar que situaciones así se repitan. Es una pena tener que dejar este tipo de reseña siendo clientes frecuentes, pero creo que el respeto hacia todos los clientes debe ser siempre una prioridad. Mis respetos para el el supervisor

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