VC
Victoria Conway
Jul 17, 2026
This is the second time I've given this location a chance, and unfortunately they bungled my order again. I ordered through Uber Eats, and while they made the sandwich quickly, speed doesn't matter if the order isn't made correctly.
I ordered a Club Lulu with no tomatoes, add cucumber, add onion, and add avocado. Not only did they leave off every single add on, including the avocado that I paid extra for, but they also added tomatoes and cheese, which I am allergic to. On top of that, they gave me regular chips instead of BBQ. Every one of these modifications is clearly listed on the receipt in the photo, so the manager might want to make sure employees can actually read the order ticket before sending food out.
It was good
Ordered for pick up on Uber Eats. I scheduled it and 40 minutes later at 7:30pm on 6/24 my husband went to pick it up. They said “we are out of bread.” Then they said they then voided it, but we still got charged! Uber Eats wouldn’t refund, Because the store never even canceled the order or let us know. It was still saying it was ready an hour later and asked me to do a review for food we never got. I had to go 5 days later to get a cash refund from the store. Here is the kicker- I called a half hour after this happened and asked if they had bread, what a surprise! They said yes!! The excuse I got when I got my refund was “ yeah, we’ve been having trouble with our managers.” Are you joking? It was 2 sandwiches, how inconsiderate can a person be of someone else’s time and $? This really took a chunk of time out of our night when we were on a schedule, and the lack of courtesy was shocking. At least we got our money back 5 days later. We went to Jersey Mike’s instead, and it was delicious- and they were super nice!!
I would not recommend this location if you want to be treated with any kind of decency!!! Also they try to scam you out of the deal prices and over charge you. Management is a joke and told me they didnt care to solve my issues and told me my money and sandwhich are both gone!!!! I would bot recommend giving this location any business and I will tell the other 200 construction workers on my site to not eat her as well. 🤮🤮🤮🤮🤮🤮🤮 and what is even more disgusting are the automated responses. They dont give a crap about the customer. Been 3 weeks and multiple calls yo corporate and all I get is an AI response. DONT EAT HERE ITS A HORRIBLE PLACE
JK
Jason Kraynak
May 10, 2026
My issue is not with Jimmy Johns or the food. Its with the location and why my delivery order took over an hour to be transferred to uber eats. then uber eats taking 20 mins to find a a driver that was 35 mins away and I only live less than 1 mile away. My car is down and was lucky to have found a ride there to pick up the order myself and wasnt even offered a refund or removal of delivery charges.