RH Rooftop Restaurant at RH Cleveland

Reviews

• SC

  Sean Conti

  3 days ago
  4.0
  This place has an exceptional atmosphere. We really enjoy going here but I gotta say when we had breakfast it wasn’t all that I really didn’t appreciate the bread they use. It’s kind of burnt and hard and it’s not very tasty and it has too many holes in it otherwise everything else was great. The servers are awesome.
• JD

  Jacob Dennis

  Sep 6, 2026
  1.0
  Had a pretty good meal but had a bad experience based on principle. under the reservation online I selected birthday. They brought out a chocolate chip cookie with a candle after dinner which we all thought was so nice. When we got the bill, they charged us for it. Wasn't about the price but weird to be charged for something you didnt ask for.
• MS

  M Sedlak

  Aug 29, 2026
  2.0
  Disappointed to say the least. We will not be back nor recommend it. Service started off strong but fell considerably throughout the night. Server asked if we were celebrating any special occasion and we said we were. He brought over 2 Bellinis. Very nice touch. We then ordered an appetizer, which was very good. After that, we didn’t see the server for about 20 minutes at which time we ordered our dinners. Meals came out in a timely manner, but we never received one side dish. The server never came back to the table to check on our meals, nor delivered them in the first place, so we ate the dinner without one of the side dishes. We ordered a bottle of wine, but had to pour our own after the initial pour- because the server never came back. Once finished, we sat with empty plates for at least 10 minutes, probably more, at which time the server brought out a cookie to celebrate our anniversary; never cleared the plates, never checked on if we wanted dessert or coffee. We asked for the check; it we set down without any acknowledgment, and he walked away. When he came back we told him we never got the side dish and he had to take it off the bill. He did so and again set the check down without a word. We noticed that they charged us for the bellinis - which we never ordered, but we drank them so we paid for them. Overall, the night was a big disappointment. Food was good but poor service will erase that every time. It’s my guess that they were short handed so I don’t want to put it all on the server. They try to do their best, but at the end of the day, charging top dollar for a mediocre experience doesn’t cut it. Sorry, but we wont be back.
• JL

  Jodi Lyle

  Aug 16, 2026
  3.0
  The restaurant is absolutely lovely. Gorgeous setting. Unfortunately, the service and food fell short for the caliber this restaurant is attempting. Even though the restaurant was almost empty, the hostess would not seat me until others in our party were present as policy. I understand if we did not have reservations or if the place was very full but this was not a TGIFridays. So I stood there awkwardly in front of the hostess as she tried to look busy because there was no other place for me to wait. It would have been nice to be seated, ordered a beverage to wait the less the few minutes before others arrived shortly after. I ordered the Chinese chicken salad. While tasty, its size was small for an entree salad and was disproportionately overloaded with crunchy noodles and little actual greens or cabbage.
• LC

  Leslie Cowen

  Aug 15, 2026
  3.0
  RH is undeniably beautiful, and the Chinese-style chicken salad I ordered was genuinely delicious. Unfortunately, the experience around it continues to leave me disappointed. The salad was $32. While it tasted excellent, the portion and amount of chicken simply did not feel commensurate with that price point. With tax and a tip, lunch for one — one salad and tap water — was over $40. I understand that RH is selling an atmosphere as much as a meal, but at premium pricing, hospitality needs to feel premium as well. That was really the bigger disappointment. From arrival, there can be an oddly aloof tone here — even when the restaurant is far from full. On this visit, my server took my order, eventually brought my water without the requested lemon, delivered my salad, and never once checked back during the meal. Near the end, she simply placed the check facedown on the table and walked away without a word — no “How was everything?”, no offer of dessert or anything else, and very little warmth throughout the interaction. I was quietly on a phone call for part of my lunch using earbuds, so I certainly wasn’t expecting someone to interrupt me repeatedly. But good hospitality is largely about reading a table: making eye contact, finding a natural moment to check in, and making a guest feel cared for rather than processed through. RH has created a beautiful setting and the food can be very good. But when a restaurant charges $32 for a chicken salad, the experience needs to offer more than a beautiful room. Warmth, attentiveness and graciousness cost nothing — and at this price point, they should be part of what you’re paying for. I left feeling that the restaurant is relying too heavily on the RH surroundings to justify the pricing while overlooking the hospitality that would actually make the experience feel special. I genuinely hope that changes, because the space deserves service to match it.