Cockadoodle doo, motha’ Cluckers! At Decibel, we are LOUD and proud of our Korean Fried Chicken. We started as the “Yet-to-be-Named Korean Fried Chicken Pop-Up” slingin’ that crispy crispy in Kroger’s OTR foodhall. Today, we are two locations strong and lookin’ to spread our wings. So turn out and turn up! We’re ready to feed you some extra-crunchy, mighty-crispified, and always-delicious Korean Fried Chicken.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.