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McDonald's

3.3
(1,040 reviews)

Business Details

5304 Royalton Rd, North Royalton, OH
44133, United States
(440) 237-9988
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5304 Royalton Rd, North Royalton, OH
44133, United States

Hours

Monday5:30 AM - 12:00 AM
Tuesday5:30 AM - 12:00 AM
Wednesday5:30 AM - 12:00 AM
Thursday5:30 AM - 12:00 AM
Friday5:30 AM - 12:00 AM
Saturday5:30 AM - 12:00 AM
Sunday6:00 AM - 12:00 AM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 5304 Royalton Rd in North Royalton, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.3
1,040 reviews
5 stars
358
4 stars
184
3 stars
168
2 stars
97
1 star
233
  • EB
    Emily Boyd
    Oct 8, 2026
    5.0
    Overall an excellent experience. Staff was polite. Play land was clean . The manger took my order and was very kind while taking my order. And the young lady with grey stripes in her hair was kind dropping off the food to the table. Most fast food places aren’t this good so I definitely recommend going here. Came on 10/8/26 approx 12:30 PM
  • JF
    Jay Fox
    Sep 29, 2026
    2.0
    They've forgotten parts of my order more than a few times, and gotten parts of my order wrong a few times, but last time was the most egregious. How does someone order the Big Breakfast and get only a sausage patty?
  • DM
    dragan milakara
    Sep 24, 2026
    1.0
    The misconduct at Store #5525 is absolutely disgusting. The store manager took my money, completely refused to hand over my food or promotional items, and banned me from getting promotional items moving forward simply because I tried to make a consumer complaint. They literally stole my funds and left me stranded with absolutely nothing to eat.Their unprovoked hostility triggered a massive medical flare-up, intensely aggravating my bipolar disorder, severe IBS, and agonizing sciatica pain, all while I am dealing with the extreme stress of a critical cancer check. Instead of showing basic human decency to a vulnerable customer, the staff intentionally handed me a fake HR tracking line that goes straight to a dead voicemail just to scam me into leaving the building.When I escalated this to McDonald's Corporate to report that a franchise stole my money and left me without food while battling these severe medical conditions, corporate agents hung up the phone. Owners Amy Ansel and Guy Cecchini are letting their management run a cruel, hostile scam operation that actively targets and harms customers. Absolutely pathetic. Avoid this location at all costs." An owner responding with I've already submitted multiple through the phone and through the contact us forms so you didn't read any of this it to me
  • LL
    Luxe Lock
    Sep 22, 2026
    4.0
    The past two times I’ve been here at 11:10-11:15pm, they were closed. The first time, a guy told me through the speaker and I said “okay, thanks” and simply pulled off. If you’re closed you’re closed. I just thought nothing of it. The second time I went, I sat at the speaker for about 1 minutes and no one said anything. But I saw cars parked. So I pulled around to the window. I saw a girl walking around w a headset on. My thing is, I know you hear the headset beeping. Being closed doesn’t mean ignore. Simply hit the button and say you’re closed. So, a guy came to the window and I asked “hi, are you open?” He said they’re closed. I said ok…is there a reason it says 12am online? He said those were the “summer hours.” That’s absolutely fine! But someone needs to update the hours on google to match their actual closing time. That’s all.
  • ID
    Iryna Deiak
    Sep 15, 2026
    1.0
    Extremely disappointing and unprofessional experience. My friend and I brought our children to this McDonald’s around 8:00 PM specifically so they could eat and play in the indoor PlayPlace. According to the posted hours, the restaurant was open until midnight. When we arrived, however, the entrance to the play area was blocked with a piece of furniture. I politely asked an employee if the children could use the play area, and she simply told me it was closed. There was absolutely no sign, notice, or explanation anywhere stating that the PlayPlace was closed or that it had different hours. When I asked to speak with a manager, the employee told me that she was the manager. Unfortunately, her attitude was rude, dismissive, and extremely unprofessional. When I asked why the play area was closed, she could not provide an explanation and instead told me to call the owner. What shocked me the most was what happened next. I asked what would happen if the children went into the play area since there was no posted notice saying it was closed. The manager told me she would CALL THE POLICE and have us removed from the restaurant. Threatening to call the police on a mother and children over a simple question about a play area is an unbelievable way to handle a customer-service situation. We were not yelling, threatening anyone, or causing a disturbance. We simply wanted an explanation as to why an advertised amenity was unavailable. Another family was also there with children who had apparently come to use the PlayPlace, so we were not the only customers affected. Our children left disappointed, and I left feeling disrespected and humiliated as a customer. The issue is not simply that the PlayPlace was closed — there could have been a perfectly legitimate reason for that. The issue is the complete lack of communication and the way the situation was handled by someone identifying herself as the manager. I hope the franchise owner or McDonald’s corporate management reviews what happened during the evening shift and addresses the way customers are being treated at this location. This was one of the worst customer-service experiences I have had at a McDonald’s, and I will think twice before bringing my family back to this location.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in North Royalton, OH?

McDonald's in North Royalton, OH is open daily. Hours are 5:30 AM to 11:00 PM Monday through Thursday and Sunday, 5:30 AM to 11:00 PM on Friday and Saturday with slight variations for pickup, delivery, and drive-thru services.

Does this McDonald's location have a drive-thru service and what are its hours?

Yes, this McDonald's offers drive-thru service daily. The drive-thru is open from 5:30 AM to 11:00 PM Monday through Saturday, and from 6:30 AM to 11:00 PM on Sunday.

Brand Certified Facts from McDonald's

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