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Dunkin' Zero
Brand Certified

Dunkin'

3.3
(222 reviews)

Business Details

(216) 769-5538
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve North Olmsted, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5581 Stearns Road, North Olmsted, OH
44070, United States

Hours

Monday5:00 AM - 9:00 PM
Tuesday5:00 AM - 9:00 PM
Wednesday5:00 AM - 9:00 PM
Thursday5:00 AM - 9:00 PM
Friday5:00 AM - 9:00 PM
Saturday5:00 AM - 9:00 PM
Sunday5:00 AM - 9:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 5581 Stearns Road in North Olmsted, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.3
222 reviews
5 stars
99
4 stars
23
3 stars
14
2 stars
15
1 star
71
  • KK
    kimberly
    Aug 19, 2026
    2.0
    This location is pretty rough. Something was so off about the cashier taking my order this morning. I pulled up to the order screen and no one said anything for 3-5 minutes. Quite a few cars started backing up behind me, so I finally said hello. A girl came on and said oh sorry I put my headset down…okay that’s weird. So I then pull up and she tells me they’re out of my muffin no biggie I take the donut and my coffee After another minute a guy gives me my hot food and at this point I am still waiting for my donut holes. I see the girl and instead of opening the window to ask what I was still waiting on she goes and tells the guy I am assuming to make my wrap which he already gave me. After another hot ass minute she tries to give me another wrap and finally tell her I’m just waiting on the donut holes. It’s always something at this location. The whole thing took like 20 minutes or so for no real reason minus this cashier being super off and bad customer service. The coffee is always a hit or miss if it taste good or not but that seems to be all Dunkin’s.
  • ED
    Emmaline Devore
    Jul 18, 2026
    2.0
    I placed a mobile order before I left my house for a box of donuts. By the time I got there (10-15 minutes later) they hadn’t even started packing my order… Several employees were just standing around. The donuts I received are technically correct but don’t look nearly up to the standard I might have hoped for.
  • DG
    Dale Grimes
    Jul 16, 2026
    2.0
    Service has went bad. Use to be a great place. Raised prices. Reduced service. Drive thru backed up to the street.
  • LR
    Lech'e Richard
    Jun 11, 2026
    1.0
    I went in to get my birthday drink and I stood there waited for the guy to stop wiping the counter singing and swimming to Janet Jackson on their radio, the young guy then turned his back completely ignoring me, there was another girl wiping the other counter who I looked at and she turned her back, the other girl was working the window but walked to the counter and ignored me also... I ended up walking out not spending a dime. I can't say why they treated me like this but I do know I am a black woman and the guy and girl were white, the other girl is Arab... totally disrespectful behavior especially when your losing money for your company, Dunkin hire better employees!!
  • DC
    dina concepcion
    Jun 3, 2026
    1.0
    If I could give this place less then One star I would and I even contemplated about writing a review because I barely write reviews for places unless I’m either very dissatisfied or extremely impressed. And unfortunately I’m beyond dissatisfied and blown away this place and the service they provide is horrible …. I rarely go to this location, but do Work down the street and when I don’t stop by my house before getting on the freeway at the Dunkin on West 117th, which by the way has the most amazing service for being on the west side of Cleveland can have 20 people in the drive-through get them all in and out within five minutes with your order correct and your food hot? How does this place in North Olmsted on the border of Westlake not have good service but the Dunkin on the west side of Cleveland does blows my mind. Maybe they should go down there and learn a thing or two you will wait in line for over 30 minutes for a coffee or for your order in general they take one order at a time and complete one order at a time before taking the next order. Meanwhile, when you pull up to the window, they’re all just standing around talking the girls that work there have horrible attitudes very disrespectful and rude. I don’t even know how this place is still running this is probably one of the worst Dunkin locations I have ever been to the employees are rude, lazy and sloppy and that just shows that whoever owns this franchise or is management is just the same type of person steer clear drive a little further and go somewhere else. This location is crap.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in North Olmsted, OH?

Dunkin' in North Olmsted, OH is open every day from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

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Certified August 23, 2026Yext Knowledge Graph
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