Sonic Drive-In

Reviews

• BC

  Ben Cole

  Aug 9, 2026
  2.0
  This is by far my worst experience at Soincs. I Ordered outside on 8/9 and waited 15min with no answer with only 5 vehicles at the establishment. Decided to go through the drive through that took another 12 minutes and didn't get certain parts of our order. After all of that the tater tots and fries in my order were soggy. I will never go here again for any reason.
• TE

  The Emperor

  Aug 7, 2026
  1.0
  Their speaker is messed up, so my wife said "hello?" And the lady started talking to her like she had a mental problem, so we're not dealing with disgusting people. Heading 20 minutes away to a different sonic, hopefully the people are less rude, and terrible. This location lost our service for good. Treat people with respect or loose service.
• SE

  Sarah England

  Aug 1, 2026
  1.0
  Horrible service. The whole staff here needs replaced. The food is disgusting. I love sonic but I don't understand why this location is so horrible.. Please please get better workers. The current crew does not care about their job or satisfying their customers. I work in the restaurant business so I get it can be stressful, but they need to ask themselves "Would I eat this?" with the way they make it. A lot of people I know and talk to from the area have stopped going here for the same reasons. It's in a great location, and I know the food can be good. Just not from the current staff.
• FL

  Francesco Luke

  Jul 24, 2026
  1.0
  Tried going last night around 9 P.M. for a milkshake. We pulled into a car-hop spot, where we were told the car-service area was closed, and to pull around to the drive through. A line of card was already circling the building, but we got in line. After 10 minutes, the line finally began to move, and we got up to the order screen. After a few minutes, someone on the intercom says that "there are 7 orders ahead of us and they would take our order shortly". About 10 more minutes pass, several cars get out of line, finally someone comes on the speaker again to say "go ahead and just pull up to the window". We still hadn't ordered at this point, but oh well. Any self-respecting person would have left at this point, but sunk-cost fallacy I guess? A few more minutes in line, more cars have left the line, and we are finally at the window. No one greets us, makes eye contact, asks for our order, nothing. We sat there for another 10 minutes and nothing. Workers are filling orders, but didn't have the courtesy to acknowledge us or even let us know it would be a few more minutes. At about 9:50, and 45 minutes of wasted time, we left, and took our business to Handel's. I understand the store may be under-staffed, and the late night dinner rush had hit, but I still expected better than that. Very disappointed, when all I wanted was a medium Oreo chocolate shake and a medium dirty Dr. Pepper.
• MS

  Matty Smith

  Jul 23, 2026
  1.0
  The food and drinks here are pretty good and that’s the only reason I come back. The customer service is terrible most of the time. Today my order was supposed to be ready at 10:42pm but I didn’t get my order till 11:10pm. I placed a mobile order for 1 drink and the employee had to ask me 3x what my order was. I understand being short staffed or in the process of training, but this location has had sporadic customer service for well over a year. This is definitely not the worst experience I’ve had here. I’ve complained multiple times to Sonic’s support team, but nothing changes. They offer me a discount and say they’ll pass on the information to the owner. I don’t recommend going here, but if you do I suggest going through the drive thru. They’ll let you sit at the stalls for a lot longer. This location should really consider shutting down until they are properly staffed and can sufficiently run a fast food business.