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Dairy Queen Grill & Chill

3.9
(515 reviews)

Business Details

148 E State St, Niles, OH
44446-5047, United States
(330) 652-9213
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
148 E State St, Niles, OH
44446-5047, United States

Hours

Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 10:00 PM
Saturday10:00 AM - 10:00 PM
Sunday10:00 AM - 10:00 PM
7/4/202610:00 AM - 10:00 PM

Menu

2 menus · 171 items

Explore offerings from Dairy Queen Grill & Chill on 148 E State St in Niles, with popular meal deals, blizzard® treats, burgers & sandwiches, and cakes available at this location.

Dairy Queen (Food/Treat/Cake) - US

51 items

Menu

120 items

Reviews

3.9
515 reviews
5 stars
265
4 stars
97
3 stars
66
2 stars
27
1 star
60
  • DD
    David
    5 days ago
    1.0
    Place is horribly slow. They don't care about you wanting. I was in drive thru Line for half hour. Just a bunch of kids cooking your food who doesn't care
  • RV
    Rie Vance
    Jun 24, 2026
    1.0
    Rude. Charged for my toppings but didn't put them in . Did not give me a receipt either. Literally took money and didn't give me what I asked for. Rude attitudes all around.
  • GR
    Gary Rouzer
    Jun 22, 2026
    2.0
    This has to be the slowest Dairy Queen on the planet.
  • JT
    Josh Taylor
    Jun 13, 2026
    1.0
    My wife and I went in today to get blizzards. This is twice now in just the past couple months that my blizzard had nothing but ice cream. I don’t understand how I can order a Reese’s or butterfinger blizzard and it not have those things in it. If they’re out why don’t they say they’re out? At the end of the day it’s not a big deal because I enjoy the ice cream but at the same time I’m paying for something I’m not getting. We will just start going to the Austintown Dairy Queen.
  • CP
    Christopher Poe
    May 26, 2026
    4.0
    My wife and I went to get blizzards. When we got home ( Which I should have checked sooner) I realized they were not the right ones. Soni took them back up. I went to the speaker and explained that I received the wrong order. She asked what my order was and said to pull around. When I got to the window I sat there and waited. She never opened the window and acknowledged me, said "I'm sorry for the mix-up" nothing. It was close to 5 minutes. When she opened the window I tried handing her the wrong blizzards that were in the carrier. She said to keep them. I said " I have no place to put them nor would I like them". She took them from me, threw them in the trash and handed me my blizzards. Then shut the window. At no point did she ask to confirm my order, we even left them a $5 tip the first time around. I run a restaurant. If one of my employees treated customers like this, I would want to know so I could address the issue and make sure they know how to handle mistakes and be courteous to customers. ........... We have been back. This time the employees were nice and the blizzards were great. The one I got was made a little different than usual, it actually had the chocolate in the center like the picture. The first time it did not. Anywho, as I said usually they do a good job. We always leave them a tip for this reason, they deserve it. That's my way of showing them they are doing a good job. I wish I could leave a separate review but I cannot.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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