Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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I've ordered apple slices with a happy meal or in addition to my regular order probably 7 times recently. I've received them ONE TIME!! Every other time, they're missing. I called last time since it happened on 2 consecutive orders and it's not fun to explain to a toddler why their food is missing. I quit trying to order them for over a month and tried again today. Not surprisingly, they were missing again. I've been missing many other items as well throughout ordering, but nothing irritates me like when it's missing for a child. And of course they offered to replace it, but I'm not ever taking the time to drive back or use the credit offered when I called. I worked there for years so I am extremely sympathetic to fast food workers and just want orders made correctly so there's no need to bother them. Also, my high school aged student is not allowed to go through the drive thru on lunch break anymore because it's impossible to make it back to the school. Orders take so much longer than needed, and it's not because they're worried about your food being fresh, because we also have multiple issues there.
NJ
Nicholas Lampman Jr.
May 3, 2026
1.0
Quality of food is absolutely abhorrent, food frequently comes out cold and is evidently past the serve by time. Service was very poor from staffing and they wouldn’t add sausage/eggs to my order because they didn’t have any ready. This is completely unacceptable because no other locations have acted or operated in this manner.
WR
Weston Rhodes
Apr 24, 2026
1.0
Absolutely terrible service...waited on our food for way too long
JJ
Jessie James
Apr 13, 2026
1.0
I got a big Mac sauce was spoiled. Got sick all night puking . Garrettsville will never eat there again 😒 sticking to Newton falls McDonald's always fresh don't forget your orders in Drive Thru
MT
maheshwar Tenneri
Apr 10, 2026
5.0
Stopped here for food on our way. Place was neat and service was top notch.
What are the regular opening hours of McDonald's at 20 N Canal St, Newton Falls, OH?
McDonald's is open daily from 5:00 AM to 11:00 PM.
When is the McDonald's drive-thru available?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
Does McDonald's at this location offer delivery service?
Yes, delivery is available daily from 5:00 AM to 10:50 PM.
How can I order McDonald's for delivery or pickup online?
You can order online via https://mcdonalds.order.online/business/-5579 or through their official app available on Apple and Android devices.
What payment options are accepted at McDonald's on 20 N Canal St?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's has a drive-thru to conveniently serve customers in their vehicles.
What nearby fast food options are available near McDonald's?
Nearby fast food options include Taco Bell and Pizza Hut, offering Mexican and pizza choices respectively for varied dining experiences.
Are there any nearby coffee shops around McDonald's for a relaxed visit?
Yes, you can visit Bistro On Broad Street and B Squared Coffee, both popular cafes offering coffee and smoothies close to McDonald's.
Where can I find local government services near McDonald's?
Nearby you will find the Newton Falls Police Department, Newton Falls Fire District, Newton Falls Municipal Court, and the City of Newton Falls Town Hall for various public services.
What special programs or rewards does McDonald's offer to frequent customers?
McDonald's offers the MyMcDonald's Rewards program where you can earn points for free food. More details are available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html
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