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Brand Certified

Arby's

3.5
(481 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • LunchAvailable

Location

Arby's
1297 W High Ave, New Philadelphia, OH
44663, United States

Hours

Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 10:00 PM
Saturday10:00 AM - 10:00 PM
Sunday10:00 AM - 10:00 PM

Reviews

3.5
481 reviews
5 stars
175
4 stars
112
3 stars
64
2 stars
46
1 star
84
  • SS
    SageBear
    Jun 19, 2026
    2.0
    I went there with family on 6/14/26, and they were out of roast beef. For an Arby's that seems like kind of a big deal. My relative and I ordered a jamocha milkshake with separate orders, theirs a small and mine a medium. Both milkshakes were brought out at the same time, and both were the same size. The last detail is that the milkshake tasted nothing like the jamocha milkshakes I've had in the past, hardly any coffee flavor, just the vanilla ice cream. We asked the cashier if this was the jamocha and they said yes. Overall, it was a disappointing experience, I felt bad because we were deciding between different fast-food places in the area and I suggested Arby's.
  • KB
    Kevin Benedict
    Jun 19, 2026
    1.0
    I placed an order online, it went through as it should. I get there and told they didn't have any roast beef and they can't get my order ready. I asked for my money back and was told to call corporate. I called corporate they told me 3 days. I called again on friday, I got the order and the first call was on sunday. I was told it would be done today. I called again in the late afternoon, I got someone different. Come to find out it was never filed. She filed it and gave me a case number. Then told me it will take 3 to 5 days. I told her I willbe cantacting the better business bureau and start getting everything ready to sue them. So, watch yourself with this place so you don't get into the trouble I am in.
  • HM
    Harley Mani
    Jun 9, 2026
    5.0
    Excellent service, outstanding people.
  • KB
    Kari Barnhart
    May 27, 2026
    5.0
    This store is CLEAN! Food and staff was top notch for a fast food restaurant. Fresh and warm. Won't go to any other Arby's after this experience. Download the app. Free sandwich with 1st order.
  • DF
    Danyelle Frahn
    Apr 10, 2026
    1.0
    Crappy customer service Dirty lobby Didn’t get order right Seemed annoyed when asking for it fixed and extra items. Couldn’t even do the survey cause the receipt didn’t print well and when I asked about it he was rude and said nothing he could do

Brand Certified Facts from Arby's

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Certified July 05, 2026Yext Knowledge Graph
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