Certified by Chipotle Mexican Grill • Sep 06, 2026
Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
Dine-inAvailable
DeliveryAvailable
TakeoutAvailable
Credit cardAvailable
DebitAvailable
Mobile paymentsAvailable
LunchAvailable
DinnerAvailable
VegetarianAvailable
VeganAvailable
[Free/Paid] wi-fiAvailable
RestroomAvailable
On-site parkingAvailable
Welcomes familiesAvailable
Kid friendlyAvailable
Location
Certified by Chipotle Mexican Grill • Sep 06, 2026
Certified by Chipotle Mexican Grill • Sep 06, 2026
Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM
Menu
1 menu · 50 items
Explore offerings from Chipotle Mexican Grill on 5375 New Albany Rd W in New Albany, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.
Chicken, White Rice, Black Beans, Cheese, Taco Lettuce, Fresh Tomato Salsa, Tomatillo-Red Chili Salsa, Sour Cream, and Guacamole. Includes 2 large bag of chips and 8 taco-sized flour tortillas.
Steak, White Rice, Black Beans, Cheese, Taco Lettuce, Fresh Tomato Salsa, Tomatillo-Red Chili Salsa, Sour Cream, and Guacamole. Includes 2 large bag of chips and 8 taco-sized flour tortillas.
Sofritas, White Rice, Black Beans, Cheese, Taco Lettuce, Fresh Tomato Salsa, Tomatillo-Red Chili Salsa, Sour Cream, and Guacamole. Includes 2 large bag of chips and 8 taco-sized flour tortillas.
Your choice of freshly grilled meat or sofritas wrapped in a warm flour tortilla with rice, beans, or fajita veggies, and topped with guac, salsa, queso blanco, sour cream or cheese.
Your choice of freshly grilled meat or sofritas served in a delicious bowl with rice, beans, or fajita veggies, and topped with guac, salsa, queso blanco, sour cream or cheese.
Quesadilla
Build Your Own Quesadilla
Cheese in a Flour Tortilla with your choice of meat, sofritas or fajita veggies and three included sides. Digital order only.
Your choice of meat or sofritas served with our fresh supergreens lettuce blend made of Romaine, Baby Kale, and Baby Spinach. Add beans, queso blanco, salsa, guacamole, sour cream or cheese and top it off with our signature Chipotle-Honey Vinaigrette.
Your choice of meat, guacamole or queso, and two toppings to go with a pair of crispy corn or soft flour Tortillas. Includes fruit or kid's chips and organic juice or milk.
The new management has really turned this place around all the food is delicious and the portions are perfect.
AS
Andrew Shannon
Sep 1, 2026
5.0
Don't usually leave reviews ever .. can't speak for evening shift but I can say the last 2 weeks of lunch time(11-1230) quality of food and service/crew friendliness has been top tier. Josh is extremely friendly as is the rest of the staff that I've encountered up front.
KS
Kiera Smith
Aug 31, 2026
1.0
Having that many young men work at night is absolutely crazy without anyone caring except for one kind gentleman who was there with the locks. The young man with the green hair literally telling me they’re outta chips and then when I’m done paying and his friend is getting his free food he offers him chips right in front of me . Everyone was standing around when I walked in I had to wait to get served because they were having conversations with each other. Then I watch a young man pour and plopping food into the old nasty containers that were already nasty and used. Cheese all in the guacamole, sour cream mixed in with the corn . Absolutely disgusting! A line of people waiting
Also because they were walking away talking to friends and each other . When I left the girl behind be still had not ordered. I can’t believe that they are allowing the shift to be ran this way and then sorry to hear everyone cussing and not caring is also just a mess . Sorry I used to love this chipotle but tonight wasn’t okay . Hope they take this seriously ! And again thank you to the young man with the locks with the blonde who came and brought me chips from the back after be listened to the other boy tell me they were out! He was very kind
MM
Mariel Macias
Aug 28, 2026
1.0
If I could rate negative starts for this location, I would. I stood in line for 24 minutes during lunch and was still not even close to ordering. And any other time I've tortured myself to stay in line long enough to order, my meal has ALWAYS been incorrect. DO NOT GO TO THIS LOCATION. You will wait 45 minutes for incorrect food (or better yet, for someone to steal your order from the pick-up desk).
RM
Randy Mullins
Aug 20, 2026
1.0
The worst Chipotle out there. Consistently bad. We stopped going a couple years ago and decided to try it again. That was a mistake, nothing has changed. Bad food, stale chips and bad attitudes.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in New Albany serve?
Chipotle New Albany offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours for Chipotle Mexican Grill in New Albany?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in New Albany offer pickup and delivery services?
Yes, the location offers both in-store pickup and delivery services.
How can I place an online order for Chipotle in New Albany?
You can order online through the Chipotle website or their app, using links such as https://order.chipotle.com/ or the Chipotle app available on the Apple App Store.
Where is Chipotle Mexican Grill located in New Albany?
It is located at 5375 New Albany Rd W, Franklin, New Albany, OH 43054, USA.
Are there any coffee shops near Chipotle Mexican Grill in New Albany?
Yes, Starbucks and Panera Bread are nearby coffee shops where you can grab a coffee before or after your meal at Chipotle.
What other fast food options are near Chipotle Mexican Grill in New Albany?
Nearby fast food options include McDonald's and Qdoba Mexican Restaurant, giving you a variety of choices close to Chipotle.
Are there any grocery stores near Chipotle Mexican Grill in New Albany for convenient shopping?
Yes, Market District Supermarket and Giant Eagle are close by for grocery shopping needs.
Does Chipotle Mexican Grill in New Albany offer catering services?
Yes, catering is one of the services offered by Chipotle Mexican Grill in New Albany.
How does Chipotle Mexican Grill ensure the quality of its food?
Chipotle follows 'Food with Integrity' principles, sourcing ingredients from farms with humane and sustainable practices and using only 53 real ingredients without artificial colors, flavors, or preservatives.
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