Brand Certified
Chipotle Mexican Grill
3.1(1272 reviews)
Certified by Chipotle Mexican Grill • May 17, 2026
Business Details
5375 New Albany Rd W, New Albany, OH
43054, United States
Certified by Chipotle Mexican Grill • May 17, 2026
(614) 933-4001
Certified by Chipotle Mexican Grill • May 17, 2026
https://locations.chipotle.com/oh/new-albany/5375-new-albany-rd-w?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1609
Certified by Chipotle Mexican Grill • May 17, 2026
About
Certified by Chipotle Mexican Grill • May 17, 2026
Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • May 17, 2026
Hours
Certified by Chipotle Mexican Grill • May 17, 2026
Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM
Reviews
3.1
1,272 reviews
5 stars
446
4 stars
215
3 stars
112
2 stars
81
1 star
418
- NSNakiyan SmithApr 28, 20265.0Great customer service!
- ATAnnie ThomasApr 23, 20265.0Before I came, I noticed the low review score and I was expecting poor service. But I was pleasantly surprised when I was served by Mr. John F! His service was very kind, welcoming, warm and professional and efficient. I don’t even usually leave reviews, but I just knew I had to! The portions are spectacular and the place was very clean and efficient. I don’t usually go to this chipotle but I will definitely make this my main Chipotle now!
- SDSamantha DuffeyApr 22, 20262.0I came in today to get a veggie burrito, the rice was hard, got queso, which they gave me a lot of but the problem is it had meat in it, and that it’s an end of itself ruined its whole quality of the food because I was picking out what I can eat and not eat because I’m a vegetarian. I’m not sure why they put the queso in front of the meat so when they get the meat, it drips into the queso, it makes no sense. So my $11 I spent here definitely got wasted.. You can literally see in the photo how I was digging through it seeing what I could eat and what I couldn’t but then I just got grossed out and threw out my food. You can clearly see the steak at the top of the bowl. I literally have ripped everything apart from my burrito. So grossed out. And anyone that’s a vegetarian/vegan understands this for sure been one for 20years.
- BBBostonApr 4, 20262.0Any time of day the meat selection is at most two types. The meats we choose tastes terrible, as if they dont clean the grill top ever. Always burnt tasting or simply just off. Small portions of rice unless i ask for more, yet at the same time not afraid to drown the bowl in sour cream.
- SSSeanApr 1, 20263.0I just don't understand the hype. The food to me is mediocre at best. Honestly Qdoba is better in my opinion.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in New Albany serve?
Chipotle New Albany offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours for Chipotle Mexican Grill in New Albany?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in New Albany offer pickup and delivery services?
Yes, the location offers both in-store pickup and delivery services.
How can I place an online order for Chipotle in New Albany?
You can order online through the Chipotle website or their app, using links such as https://order.chipotle.com/ or the Chipotle app available on the Apple App Store.
Where is Chipotle Mexican Grill located in New Albany?
It is located at 5375 New Albany Rd W, Franklin, New Albany, OH 43054, USA.
Are there any coffee shops near Chipotle Mexican Grill in New Albany?
Yes, Starbucks and Panera Bread are nearby coffee shops where you can grab a coffee before or after your meal at Chipotle.
What other fast food options are near Chipotle Mexican Grill in New Albany?
Nearby fast food options include McDonald's and Qdoba Mexican Restaurant, giving you a variety of choices close to Chipotle.
Are there any grocery stores near Chipotle Mexican Grill in New Albany for convenient shopping?
Yes, Market District Supermarket and Giant Eagle are close by for grocery shopping needs.
Does Chipotle Mexican Grill in New Albany offer catering services?
Yes, catering is one of the services offered by Chipotle Mexican Grill in New Albany.
How does Chipotle Mexican Grill ensure the quality of its food?
Chipotle follows 'Food with Integrity' principles, sourcing ingredients from farms with humane and sustainable practices and using only 53 real ingredients without artificial colors, flavors, or preservatives.
Brand Certified Facts from Chipotle Mexican Grill
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