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Arby's

3.8
(480 reviews)
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Business Details

5528 New Albany Rd. East, New Albany, OH
43054, United States
(614) 741-7069
http://www.arbys.com/locations/us/oh/new-albany/5528-new-albany-rd--east/store-8622
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • LunchAvailable

Location

Arby's
5528 New Albany Rd. East, New Albany, OH
43054, United States

Hours

Monday10:00 AM - 9:30 PM
Tuesday10:00 AM - 9:30 PM
Wednesday10:00 AM - 9:30 PM
Thursday10:00 AM - 9:30 PM
Friday10:00 AM - 9:30 PM
Saturday10:00 AM - 9:30 PM
Sunday10:00 AM - 9:30 PM

Reviews

3.8
480 reviews
5 stars
204
4 stars
123
3 stars
57
2 stars
26
1 star
70
  • DB
    D B
    Apr 18, 2026
    1.0
    Poor customer service. Didn’t greet me or even speak to me when I came in. When I approached the counter the woman never spoke to me even after I asked a question. If you ask me I think idolatry played a major role in what happened here. If this land experienced famine and this restaurant was the last place on earth serving food I’d decline.
  • KG
    Kevin Graves
    Apr 18, 2026
    2.0
    Got my order wrong all the way around. The girl corrected with the guy and they still got it wrong! SMH! Terrible!
  • MK
    Megan Krueger
    Mar 27, 2026
    1.0
    You may be able to order from the drive thru, but if you need anything from inside, or the restroom, it isn’t open.
  • AS
    Abigail Stanley
    Mar 11, 2026
    4.0
    Very nice let me ring a bell
  • AH
    adam henderson
    Mar 10, 2026
    1.0
    They consistently mess up orders and want you to drive all the way back to make it right. Absolutely ridiculous.
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Brand Certified Facts from Arby's

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Certified May 17, 2026Yext Knowledge Graph
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