CB
Chris Bundren
6 days ago
This location sucks, there's no other way to put it. A normal Dunkin experience not only has good coffee, but great service. Not here! The iced coffee has so much ice that they should just call it a cup of ice, the coffee is super watered down, and the service sucks. I don't think I've ever had a worker at this location smile at me, let alone tell me to have a good day. And look, I get it... Wages are low so I'm not expecting them to greet me like I'm the Messiah, however, every other Dunkin donuts I've been to the staff is very polite. The icing on the cake for me, is when it's time to pay in the drive-thru at any other Dunkin I've ever been to when you hand them your debit card in the drive-thru they swipe it and hand it back to you. Not this location, they have connected their credit card machine to a stick so they can shove it in your face so you can be sure to see the tip button, I even have one of the workers say " don't forget the tip button". They have literally detached the credit card machine from the register to attach it to a stick to cram it in your car so you will feel pressured into tipping on a $3 freaking cup of coffee. Ridiculous!
JT
Jessey Townsend
May 29, 2026
Never been to this location. Disappointed for sure. Haven't had dunkin in a long time but after the week I had I wanted to treat myself. Got a croissant with sausage, bacon and cheese, cheese and bacon tots a coffee and a glazed donut, don't judge lol, there wasn't any cheese sauce in the potatoes and received a bagel that's so hard I can't eat it, only has half a piece of bacon and a slice of cheese. Very upset.
MA
Michelle Ashcraft
May 29, 2026
This review is for my visit today. As normally this location is 5 star. However the new lady was rude and just unbelievably nasty. I was served a Luke warm latte topped over a qtr to half cup with whip cream. Upon immediately returning it. I wanted coffee not a over priced pup cup. I was met with hostility, called a liar. I could hear through a closed drive thru window this employee cursing and continuing to deny her mistake. Something so trivial and behavior towards a daily customer is just crazy. Guess it's time to move on to another drive thru coffee shop. Because that was unacceptable and enough to never give that location any business.
JD
Jessica Deaton
May 19, 2026
My family loves middletown dunkin!! We go there almost everyday
SD
Saundra Derringer
May 3, 2026
We stopped at the Dunkin Donuts on Breiel Blvd., Middletown, around 3 p.m. Sunday on our way home from traveling. It's the first time we stopped at Dunkin because we prefer Central Pastry or Milton's, but Dunkin was closer. Big disappointment 😞. The Donuts were not very good, on the verge of being stale and the custard in my Boston Donuts was awful 😢. Also, very small in size. We will not be trying this location again.