Certified by Chipotle Mexican Grill • Jun 14, 2026
Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Jun 14, 2026
Certified by Chipotle Mexican Grill • Jun 14, 2026
Monday10:45 AM - 10:00 PM
Tuesday10:45 AM - 10:00 PM
Wednesday10:45 AM - 10:00 PM
Thursday10:45 AM - 10:00 PM
Friday10:45 AM - 10:00 PM
Saturday10:45 AM - 10:00 PM
Sunday10:45 AM - 10:00 PM
Menu
1 menu · 50 items
Explore offerings from Chipotle Mexican Grill on 7787 Reynolds Rd in Mentor, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.
Chicken, White Rice, Black Beans, Cheese, Taco Lettuce, Fresh Tomato Salsa, Tomatillo-Red Chili Salsa, Sour Cream, and Guacamole. Includes 2 large bag of chips and 8 taco-sized flour tortillas.
Steak, White Rice, Black Beans, Cheese, Taco Lettuce, Fresh Tomato Salsa, Tomatillo-Red Chili Salsa, Sour Cream, and Guacamole. Includes 2 large bag of chips and 8 taco-sized flour tortillas.
Sofritas, White Rice, Black Beans, Cheese, Taco Lettuce, Fresh Tomato Salsa, Tomatillo-Red Chili Salsa, Sour Cream, and Guacamole. Includes 2 large bag of chips and 8 taco-sized flour tortillas.
Your choice of freshly grilled meat or sofritas wrapped in a warm flour tortilla with rice, beans, or fajita veggies, and topped with guac, salsa, queso blanco, sour cream or cheese.
Your choice of freshly grilled meat or sofritas served in a delicious bowl with rice, beans, or fajita veggies, and topped with guac, salsa, queso blanco, sour cream or cheese.
Quesadilla
Build Your Own Quesadilla
Cheese in a Flour Tortilla with your choice of meat, sofritas or fajita veggies and three included sides. Digital order only.
Your choice of meat or sofritas served with our fresh supergreens lettuce blend made of Romaine, Baby Kale, and Baby Spinach. Add beans, queso blanco, salsa, guacamole, sour cream or cheese and top it off with our signature Chipotle-Honey Vinaigrette.
Your choice of meat, guacamole or queso, and two toppings to go with a pair of crispy corn or soft flour Tortillas. Includes fruit or kid's chips and organic juice or milk.
The people at the drive through are very nice but Be very, very careful ordering here...The last two times I have received guacamole that was dark green, and had pieces of corn in it.. It looks so gross, I wouldn't even eat it....It tasted terrible!!YUK!
This place has gone. WAY DOWN HILL!!
CC
Courtney Cantrell
6 days ago
5.0
The food was fresh and stocked, the tables were clean, the napkins and utensils were neat and stocked, the atmosphere was inviting, and the service was spectacular!! Their cook was on top it, so efficient! The team was complimenting each other and gelled really well! The store manager, Rachel, was very friendly and knowledgeable about my food questions also! I was there on Saturday around 5:30 pm and today, Monday, at 3:30 pm. I would highly recommend this location! I drive a bit further than my local store to come here. Please remember to tip your food service workers as they help feed us and are so important to the fabric of this community!
PV
Paul Vecchione
Jun 1, 2026
1.0
I very rarely write a review of a business based off one visit, I usually try to get a nice, rounded view, but in this instance I have to write this review as there definitely won’t be a second trip. Went there on a Sunday afternoon around 4:30pm and there were two people in line in front of me. One person taking the orders and he was also making the food. 3-4 other employees seen dilly dallying around inside the store, not doing anything to help with the food orders. After waiting in line for about 20 minutes with zero acknowledgement of my presence in line, or any sense of urgency on the part of the staff, I walked out disgusted. It seemed like the staff were intentionally trying to work slowly and do everything except take food orders in the hopes that people would leave. Never again if that’s the kind of customer service attitude the staff have.
MD
Mark Duguay
May 30, 2026
1.0
This was a horrible restaurant. It was absolutely filthy inside. The food area was a mess. Food was all over the place. Half of the meats were unavailable
Foods were mixed together. The workers didn't seem to care at all. I mentioned how dirty the food area was and the girl just shrugged her shoulders. Deplorable! Giving it a 1 rating was a gift. If this is what Vhipotle has come to, I will not eat here ever again.
KR
Kailen Dean (riprenders)
May 19, 2026
1.0
I hardly try to place negative Google review but when you can’t get any other help other than ai to try and get money back when an order couldn’t be made because they were out of ingredients, kinda got to let people know. Placed an online order for quesadillas. The order said it was completed but when we went to pick them up, the girl said they couldn’t make them because they were out of cheese and many other ingredients and told us to get a refund through the app. The app was just an ai bot that asked why we wanted to cancel and none of the reasons it allowed me to select were for their lack of ingredients. At the end of the conversation with the ai bot, it said it would contact the store… did not end in us getting our money back. Also this all took a hour to navigate including sitting in the drive through line for almost 40 minutes. The workers look overworked and underpaid. Management needs to give this store and its workers some love. There also should be a way for the workers to halt online orders if they can’t make them on their end.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at 7787 Reynolds Rd, Mentor, OH?
Chipotle Mexican Grill at 7787 Reynolds Rd is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Mentor?
It is located at 7787 Reynolds Rd, Lake sublocality, Mentor, OH 44060, USA.
What type of food does Chipotle Mexican Grill serve at this location?
They offer customizable fast-casual Mexican food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Does Chipotle offer online ordering?
Yes, you can order online via https://order.chipotle.com/ or through their app available on the Apple App Store.
How does Chipotle support sustainability in its food sourcing?
Chipotle follows "Food with Integrity" principles sourcing ingredients from farms practicing humane and sustainable methods, using 53 real ingredients without artificial additives.
Is Chipotle Mexican Grill LGBTQ+ friendly at this location?
Yes, this location welcomes LGBTQ customers as indicated by their inclusivity attributes.
What are some nearby dining options close to Chipotle Mexican Grill in Mentor?
Nearby dining options include Mission BBQ, BRAVO! Cucina Italiana, Starbucks, Burger King, TGI Fridays, Smoke Bones Mentor, DiBella's Subs, and BIBIBOP Asian Grill, providing a variety of cuisines and dining experiences.
Which nearby places can customers visit before or after dining at Chipotle?
Customers can visit nearby spots such as Starbucks for coffee, Giant Eagle supermarket for grocery shopping, or enjoy entertainment at Fair Trade Cigar Club lounge after their meal.
Are there convenient services near the Chipotle location for vehicle or pet needs?
Yes, nearby services include automotive repair shops like All Tune and Lube, Car Parts Warehouse, and pet services such as Tyler Animal Clinic and Inn The Doghouse for pet boarding.
How can customers contact Chipotle Mexican Grill at Mentor Reynolds Rd for inquiries?
You can contact them via phone at +1 440-220-4781 or email at OH.3821.MentorRelo@chipotle.com.
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