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Arby's

4.0
(350 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • LunchAvailable

Location

Arby's
7719 Lakeshore Blvd, Mentor, OH
44060, United States

Hours

Monday10:00 AM - 11:00 PM
Tuesday10:00 AM - 11:00 PM
Wednesday10:00 AM - 11:00 PM
Thursday10:00 AM - 11:00 PM
Friday10:00 AM - 12:00 AM
Saturday10:00 AM - 12:00 AM
Sunday10:00 AM - 11:00 PM

Reviews

4.0
350 reviews
5 stars
162
4 stars
89
3 stars
50
2 stars
18
1 star
31
  • NC
    Ninja Cat
    Jun 20, 2026
    5.0
    It is like any Arbys. Almost same older design and the food is as good as a new place... The people were nice and fast.
  • JJ
    Jarrod
    Jun 16, 2026
    1.0
    Usually everything is good at this location. But if you're going to charge me almost a $1 for a side of cheese sauce and all I get is enough to dip 2 fries into. Honestly the entire meals portions were hideous. I don't think I'll be returning to this establishment.
  • JB
    Jessica Bullion
    Jun 13, 2026
    5.0
    We arrived 30 minutes before lobby closed. The staff was very courteous and the restaurant and restrooms were exceptionally clean. The food was prepared quickly and correctly. Kudos to the staff for making this experience wonderful!!!
  • NB
    Naomi Blankenship
    Feb 8, 2026
    5.0
    Arrr, Arby’s be a hearty harbor for any pirate cravin’ somethin’ different from the usual fare! The roast beef sandwiches be piled high like a proper treasure hoard, the curly fries be seasoned just right, and the menu offers plenty o’ options to satisfy a hungry crew. The crew be quick and friendly, servin’ up warm meals that hit the spot after a long voyage. A solid port when ye want bold flavors and a fillin’ feast. Five parrots out of five! 🦜🦜🦜🦜🦜 — From the strangest reviewer in the seas, happily followin’ where the meats lead!
  • CF
    C “Cher” F
    Oct 3, 2023
    1.0
    If I could leave zero stars I would. If you ever place an order through any of the delivery services and your food gets bumped due to no drivers CANCEL IT! This company will cook your food when the order comes in and they don't care how long your driver takes they won't remake it. Best of all they won't answer the phone to hear you put in a complaint either. We ordered dinner at 4:45 and it was supposed to be here by 5:20-5:30. I then get a text saying 5:45-6:00. Well still no driver so I got a text saying 6:08-6:18. Now most restaurants won't start cooking til a driver claims the order which was not until 6:10. Now with them ALWAYS have the inside locked still I figured the food wouldn't be cooked til the driver came so decided not to call being I don't know any restaurant wanting to serve nasty food. I guess Arby's wants to because their workers didn't want to just take the food from our order and give it out while it was still fresh to another customer being that would be too much work to do that or even remake it so when the driver showed up their response was "oh we will remake the shakes that were now just milk." The driver apologized up and down that our food was sitting there for over an hour. She was like "I'm so sorry they left it sitting there that long. When I seen that I was horrified." She even messaged about 10 mins after apologizing again and I explained it wasn't her fault but yes nothing was even Luke warm and everything was ice cold. If I wanted to reheat food I'd have saved the $70 and made leftovers. Our food went in the trash being I don't eat reheated French fries and my didn't want any of it. If your workers don't want to do their job, and the supervisors aren't overseeing them that is a huge problem when you only have drive thru people and already don't need to clean the inside anymore. We were just there about a month ago when we couldn't get inside and using covid is not an excuse anymore when the employees go to school, the grocery store, get gas, interact with other people all day and yet at work we are still locking it down? Come on now. This was the worst experience and I will be calling corporate being no reason they left our food for well over an hour being that order was made the minute that ticket came in at 4:45 and we got it at 6:30. Horrible service. Those workers would probably be the first to complain if another restaurant did that to them. I don't care if they had 1 employee or 20 that is not the customers fault and I'm tired of companies blaming a 100 other things and not taking accountability for their employees actions. We just get "sorry" like that means anything when they know what they did is wrong. Update as of Nov 2 between contacting Arby's directly, this review, AND calling corporate and essentially getting the blow off that they would pass my concern on again about being sold food that sat for over 2 hrs I guess this stores location just doesn't care about their customers as I've never received any phone call, any email, any sort of apology whatsoever. I will say I'd be embarrassed if any of my customers contacted me and I just completely ignored them.

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