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Arby's

4.1
(384 reviews)

Business Details

7690 Mentor Ave, Mentor, OH
44060, United States
(440) 255-9177

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • LunchAvailable

Location

Arby's
7690 Mentor Ave, Mentor, OH
44060, United States

Hours

Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 10:00 PM
Saturday10:00 AM - 10:00 PM
Sunday10:00 AM - 10:00 PM

Reviews

4.1
384 reviews
5 stars
192
4 stars
103
3 stars
41
2 stars
16
1 star
32
  • KB
    Kevin Borris
    May 13, 2026
    1.0
    Pulled up and parked. Employees outside congregating around another vehicle. When I went in they followed me and ran to the back and started cooking. No hand washing. First impression inside the building smells. The manager was on a phone call bent over the counter rear end toward registers. Never acknowledged me standing there. After approximately 3 minutes of being ignored I decided to go someplace else. The dining room smells gross, the staff aren’t cleaning their hands before cooking, the manager is unaware .
  • JC
    J C
    Apr 17, 2026
    1.0
    Something has gone very wrong at this Arby's location. I'll start by saying that the food was passable by Arby's standards. If you were coming here to grab food through the drive-thru, you might find it perfectly acceptable. That is, of course, if you can navigate your car around the gargantuan potholes in the path to the drive-thru lane. This parking lot is an absolute disaster and needed to be resurfaced years ago. If you're going inside, thinks don't get much better. I appreciate that this is not a sterile Arby's like other recent renovations nearby, there's still some charm and coziness to this space. Or rather, there would be, if not for the numerous problems holding it back. The drink and sauce counter was filthy, with an odd smell coming from the area. Some of the sauce dispenser pumps have the nozzles at an angle, so if you aren't prepared, you'll likely pump ketchup or Arby's sauce on your fingers. Sauce cups and drink lids were not well stocked, so clearly no one is paying attention. The dining area is even worse. When we pulled into the parking lot, an employee was smoking outside near one of the side doors. No big deal, employees are allowed to take smoke breaks. However, this was so close to the door that the draft actually sucked the smoke smell into the dining area, so the entire room smelled like the smoking section of a casino. We struggled to find a clean table in the entire restaurant, despite being the only people dining in at the time, meaning tables hadn't been cleaned in hours - if they had been touched that day at all. And even when we did find one that seemed acceptable, it was beneath moldy water-damaged ceiling tiles that were falling apart. A dehumidifier sits out of use in the corner, likely meant to combat the damp smell - which I would complain about too, if we could smell it over the smoke. Five or six years ago, my wife and I frequented this location. The problems present now were not present back then. I'm not sure what happened or who is in charge now, but this place is currently bordering on multiple health code violations and something needs to change soon.
  • RR
    Robert
    Apr 15, 2026
    5.0
    Food was good 😁😁😁😁😁😁😁😁😁😁🍟🍟🍟🍟🍟🍟🍟🍟🍟🍟🍟🍟🍟🍟🍟πŸ₯›πŸ₯›πŸ₯›πŸ₯›πŸ₯›πŸ₯›πŸ₯›πŸ₯›πŸ₯›πŸ₯›πŸ₯›πŸ₯›πŸ₯›πŸ₯›πŸ₯›
  • RF
    Rebecca Frizell
    Mar 29, 2026
    1.0
    I can’t rate the food because I never had a chance to order any! After walking in the completely dilapidated entrance - peeling wallpaper, filthy counters, floors, etc. - I stood at the counter and was looked at several times and ignored by the extremely loud woman who was more concerned with filling door dash orders and chatting with the pick up guys about their orders. I stood there for almost 10 minutes before I turned to leave AND THEN she wanted to actually acknowledge people were standing there. A simple β€œI’ll be right with you” would have gone a long way. Shut it down for awhile and clean and update the place. While doing so - maybe hire some more employees?
  • JA
    Jennifer Angelo
    Mar 24, 2026
    5.0
    This location is blessed to have the best general manager that I've ever seen in any establishment. She stays calm. She's hilarious. And also has patience. I would love to have a boss like her. Her name Vickylynn

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