When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Mayfield Heights Mayfield Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Don't even bothering ordering ahead you're still going to wait an hour..... placed a order at 2:15 for 3:30 pick up.... arrive at 3:30... crickets! Didn't leave until 4:05.... meanwhile THREE walk in orders came.... waited and went. "Apparently" their system doesn't tell them what time the orders are noted to be picked up according to the broad with dreads... yes she said that out her mouth with a straightface!
PP
PCAElrod
Jun 30, 2026
1.0
Ordered carry out for lunch today. After picking it up and going back to work, realized it was missing 10pc. Wings. I called and explained the situation, and asked for a refund for the missing item.The person on the phone then was rude and said I don’t know why you people always expect a refund… you people?… I said you guys made the mistake. So I hung up. Then as was eating my lunch of fries, I was surprised to find what looked like pubic hair on a fry… never ever go to this location!!! It should be shut down or everyone in there fired!
BB
Baylee Baranowski42
Jun 27, 2026
1.0
If you uber or DoorDash DO NOTA ACCEPT ORDERS from here. Or accept you might have to drop the order. I went there tonight i understand it’s a Saturday but they were not even making orders in the order they were placed. I watched a customer walk in after the lobby was already filled with people who had been there for 2 hours!! And they somehow got their food before everyone else. The manager literally left the line to go talk on the phone for 20 mins. I ended up waiting over an hour for someone’s order that was placed on uber to be ready by 8:02 I didn’t leave until 9:05 and still needed to pick up a order from a nearby restaurant that had closed and were waiting for me! I asked se seal times where my customers order was because it was off their screen. Also their screen display is not true. If your order says ready.. well it’s not and they can not give estimated times either. Idk if that persons order was even correct because I watched many customers wait for their order just to be wrong. Get it together seriously.
AR
Andre Rollins
Jun 18, 2026
1.0
Very rude customer service on 1st shift hung up 3xs put me on hold for 10 minutes some guy claimed to be the manager very disrespectful and unprofessional never again will I spend a dime here
RR
Raquel
Jun 15, 2026
1.0
Ordered food at 12am Sunday morning(6/14) food wasn't ready until 1am. My boyfriend went to pick up the food and had to wait like 45 minutes past the time they said it would be ready. It was only two workers in there so thats understandable but when he brought the food home I was missing 2 of the 3 voodoo fries that I ordered, the sodas tasted like carbonated water and chicken wings were covered in feathers 🤮. I understand sometimes the wait will be longer but I atleast expect to recieve what I ordered.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours of Wingstop Mayfield Heights Mayfield Rd?
Wingstop Mayfield Heights Mayfield Rd is open every day from 10:30 AM to 1:00 AM.
Does Wingstop Mayfield Heights offer delivery and pickup services?
Yes, you can order online for carryout and delivery through their menu link: https://www.wingstop.com/location/wingstop-1580-mayfield-heights-oh-44124/menu.
What types of wings and flavors does Wingstop Mayfield Heights offer?
They offer classic wings, boneless wings, and tenders with over 11 iconic flavors including Lemon Pepper and Original Hot.
Does Wingstop Mayfield Heights have a drive-through service?
No, Wingstop Mayfield Heights does not offer a drive-through service.
What payment methods are accepted at Wingstop Mayfield Heights?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Where is Wingstop Mayfield Heights located?
Wingstop Mayfield Heights is located at 6649 Mayfield Rd, Mayfield Heights, OH 44124, USA.
Are there any beauty salons near Wingstop Mayfield Heights for customers visiting the area?
Yes, nearby beauty salons include Republic The Salon, Dazzled Vanity, Silk Body Boutique, May-Som Building, Stephanie Guerra at HoneyRose Beauty Co., Mane Muse Studio, and Beauty in the 216.
What dining options are available near Wingstop Mayfield Heights?
Nearby dining options include Master Pizza (Italian), Parkside Grille (American and Mexican), Mr. Hero (Sandwich shop), Tahj Mahal (Fast food and beauty salon), and Grand China (Chinese and Asian cuisine).
Is there a convenient coffee shop near Wingstop Mayfield Heights for customers to visit before or after their meal?
Yes, Starbucks is close by, along with convenience stores like Circle K and Mayfield And SOM Center Road which also serve coffee.
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