Brand Certified
Five Guys
4.3(1210 reviews)
Certified by Five Guys • May 17, 2026
Business Details
1237 S.O.M. Center Rd., Mayfield Heights, OH
44124, United States
Certified by Five Guys • May 17, 2026
(440) 442-6700
Certified by Five Guys • May 17, 2026
https://restaurants.fiveguys.com/1237-som-center-rd
Certified by Five Guys • May 17, 2026
About
Certified by Five Guys • May 17, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1237 S.O.M. Center Rd. in Mayfield Heights is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • May 17, 2026
Hours
Certified by Five Guys • May 17, 2026
Monday11:00 AM - 10:00 PM
Tuesday11:00 AM - 10:00 PM
Wednesday11:00 AM - 10:00 PM
Thursday11:00 AM - 10:00 PM
Friday11:00 AM - 10:00 PM
Saturday11:00 AM - 10:00 PM
Sunday11:00 AM - 10:00 PM
Reviews
4.3
1,210 reviews
5 stars
742
4 stars
280
3 stars
93
2 stars
38
1 star
57
- AYAshley YoungMay 11, 20263.0Five guys is great to fix a quick craving. Service is ok, food is ok. It's not someplace you go to have a good time or a date.
- VPVeronica PhillipsMay 3, 20265.0Took my Son here for a lil cheat meal and we were greated with smiles & patience. They were friendly & accommodating Food prepared with care
- MDmatthew danApr 28, 20261.0Food was what you would expect from a five guys, however the service and atmosphere were horrible, restaurant isn't even half full and employees are standing on phones while customers have to wipe down there own tables to eat. When I was ordering my burger I asked for grilled onion and regular onion the employee taking my order treated me as if I were stupid just looking at me and saying nothing but the word onion 4 times in a row, and when I was ready to grab my food the employee handing it to me said it was my food and just held it in front of me smiling and not handing it over for well over a minute. Very disappointed will not be coming back.
- JNjohn novelloApr 17, 20261.0My wife went to this location, asked for a regular hamburger with a bun on the side and I order of french fries and ordered a burger for herself but we would never received the french fries and I never received the bun I had a bagel at home to eat my hamburger but to me it was not that good. It was something missing. I'm very disappointed
- MSMike StoneMar 16, 20261.0Horrible service rude last time I will come here
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys at 1237 S.O.M. Center Rd. in Mayfield Heights accept reservations?
No, Five Guys does not accept reservations at this location.
What are the opening hours for dine-in at this Five Guys location?
The restaurant is open daily from 11:00 AM to 10:00 PM for dine-in service.
Is delivery available from Five Guys in Mayfield Heights, and what are the delivery hours?
Yes, delivery is available daily from 11:00 AM to 9:30 PM. You can order online via their delivery URL.
Can I customize my burger and milkshake at this Five Guys?
Yes, there are over 250,000 ways to customize your burger and more than 1,000 milkshake combinations.
What payment options does the Five Guys in Mayfield Heights accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does Five Guys offer gluten-free or vegetarian options?
While buns and some condiments contain gluten, sandwiches can be ordered without a bun using wraps or bowls. Vegetarian options like the veggie sandwich are available. Cross-contamination is possible; please review their allergen chart.
Is there outdoor seating and is the location wheelchair accessible?
Yes, this Five Guys offers outdoor seating and has wheelchair accessible entrances, parking, seating, and restrooms.
Where can I find nearby sweet treats after my meal at Five Guys?
You can visit Crumbl Cookies or Crumbl - Mayfield nearby for bakery treats and patisserie items after your meal.
Are there other dining options close to Five Guys in Mayfield Heights?
Yes, nearby restaurants include Hot Head Burritos for Mexican cuisine and Piccolo Italian Restaurant for Italian dining.
What services are available near Five Guys if I want a beauty or hair salon visit?
Several beauty and hair salons like Salon 360 by Nikki, Hair By Kristen Bova, Shear Elegance by Katie, and Mane Artistry are nearby for your grooming needs.
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