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Chick-fil-A

4.1
(2,691 reviews)

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Mayfield Heights Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy our limited-time Chicken & Waffles and other Chick-fil-A® favorites, including our Chick-fil-A® Chicken Sandwich and Chick-fil-A Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our new Cream Cold Brew. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Chick-fil-A
6390 Mayfield Rd, Mayfield Heights, OH
44124, United States

Hours

Monday6:30 AM - 10:00 PM
Tuesday6:30 AM - 10:00 PM
Wednesday6:30 AM - 10:00 PM
Thursday6:30 AM - 10:00 PM
Friday6:30 AM - 10:00 PM
Saturday6:30 AM - 10:00 PM
SundayClosed
11/26/20266:30 AM - 10:00 PM
11/27/20266:30 AM - 10:00 PM
12/24/20266:30 AM - 10:00 PM
12/25/20266:30 AM - 10:00 PM
12/31/20266:30 AM - 10:00 PM
1/1/20276:30 AM - 10:00 PM

Menu

1 menu · 78 items

Explore offerings from Chick-fil-A on 6390 Mayfield Rd in Mayfield Heights, with popular breakfast, entrées, salads, and sides available at this location.

Chick-fil-A Menu

78 items

Reviews

4.1
2,691 reviews
5 stars
1,602
4 stars
482
3 stars
210
2 stars
125
1 star
272
  • SS
    sofe sullivan
    Oct 3, 2026
    1.0
    Genuinely the worst customer service in mayfield and worst Chick-fil-A i have ever been too
  • JJ
    Jasmine
    Oct 2, 2026
    1.0
    Probably the slowest Chick-fil-A drive-thru I’ve ever experienced. I’ve been to this location multiple times, and unfortunately, the experience is consistently the same. The drive-thru line takes forever just to reach the window, and then you’re told to pull forward and wait even longer for your food. It really seems like they’re more focused on their speed-of-service metrics than actually getting customers their food in a reasonable amount of time. Moving cars out of the drive-thru may make the line look faster, but we’re still sitting in parking spots waiting just as long, or longer for our orders. Ordering ahead doesn’t seem to help either. You can place a mobile order and still end up waiting an unreasonable amount of time for your food. On top of the long waits, the food quality has been inconsistent, and the customer service is lacking. I understand restaurants get busy, but this has been a consistent issue at this particular location. After multiple visits with the same experience, I honestly don’t understand why the process hasn’t improved.
  • JP
    jordan pierce
    Sep 30, 2026
    1.0
    everything was horrible, my food was cold and i didnt get half of my food nor the sauces , employees are immature and that so called manager latoya is unkind, rude, disrespectful,ignores you if your waiting , treats her employee bad , you should hear how she talks to the sweet lady kimberly everything was horrible, my food was cold and i didnt get half of my food nor the sauces , employees are immature and that so called manager latoya is unkind, rude, disrespectful,ignores you if your waiting , treats her employee bad , you should hear how she talks to the sweet lady kimberly
  • GW
    G Willi
    Sep 29, 2026
    4.0
    Always welcome you when you enter the restaurant. Staff are respectful and the food is cooked just right.
  • TP
    Trustdvsn LLC (Photographer)
    Sep 16, 2026
    1.0
    Last week, I came here with the munchies. I thought all of my food was in the bag. I really did… the bag was heavy. To my despair, when I got home I realized my chicken strips weren’t in the bag (the most important part of my snack pack). I live 20 minutes away, so I figured it’d be their pleasure to give me my missing strips the next time I was in the area. Upon my arrival today, I inquired about my strips (with a 15 year old supervisor) and was told I had 24 hours to make a claim. This is blasphemous. I lost out on $4.25 and my faith in this location.

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

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Certified October 11, 2026Yext Knowledge Graph
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