Flatrock Distilling Company is a veteran-owned craft distillery and full-service bistro at the Shops at Fallen Timbers in Maumee, Ohio. For over 13 years, we've hand-crafted small-batch whiskey, bourbon, rum, and specialty spirits — now distributed in 37 states and featured on Discovery Channel's "Moonshiners: Master Distiller."
Our bistro pairs scratch-made food with handcrafted cocktails built from the spirits we distill on-site. Stop in for lunch, dinner, tastings, or distillery tours.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.