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McDonald's

3.4
(666 reviews)

Business Details

5554 Wales Ave NW, Massillon, OH
44646, United States
(330) 833-2655
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5554 Wales Ave NW, Massillon, OH
44646, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday6:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 5554 Wales Ave NW in Massillon, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
666 reviews
5 stars
225
4 stars
133
3 stars
121
2 stars
60
1 star
127
  • LL
    Laura
    1 day ago
    5.0
    I always have to order special due to health reasons, my food is hardly ever right. This one got it right!!!
  • SS
    Sunkissd79
    4 days ago
    1.0
    Ordered what I thought would be warm chocolate chip cookies. I was asked to pull up to wait as if they were going to be fresh. They were NOT. I even pulled back around to make them aware and was told they had just come out. You can tell they were sitting on a warmer but were cool to touch when they handed them to me. They are pre baked and frozen from the vendor, so if they were just “flashed baked” then why were they almost completely cooled? No gooey, barely chewy. I could’ve bought some old, hard ass cookies from the gas station. I had some yesterday from a different location and they were fire! I wanted it again today. Kinda ticked because I came out of the house for that and I don’t even eat McDonalds. Lesson learned. If you want better, go to the one by Belden Village. Those great employees care about service.
  • HA
    Heather Armsey
    Jun 22, 2026
    5.0
    This is my son's favorite McDonalds location in Jackson. The staff is always super friendly (unlike the Everhard location), and we rarely have mistakes on orders. We're always greeted with a smile whether going through the drive thru or eating inside. I took my son inside to eat over the weekend and he loved sitting at the little computer area and playing games while he waited for his food. Of the two screens, one was working and the other wasn't. Not a huge deal. He played a science game while he ate his food. He enjoyed it - that's all that matters! The dining room area/tables and bathrooms were clean too.
  • ZH
    zach harlan
    Jun 11, 2026
    2.0
    I mean it's McDonald's your order is always wrong and the kid taking it is rude
  • ES
    Emma Shunko-Carrico
    Jun 5, 2026
    1.0
    SUPER RUDE!! After THROWING my order at me and walking the window. For no reason at all. I will NEVER return. This place obviously needs better management and employees.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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