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Brand Certified

Chipotle Mexican Grill

3.8
(828 reviews)

About

Fast Food RestaurantMexican RestaurantBurrito RestaurantTaco RestaurantRestaurant Delivery ServiceTake Out RestaurantCaterer
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Chipotle Mexican Grill
13 Tommy Henrich Dr NW, Massillon, OH
44647, United States

Hours

Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM

Menu

1 menu · 50 items

Explore offerings from Chipotle Mexican Grill on 13 Tommy Henrich Dr NW in Massillon, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.

Chipotle Menu Items

50 items

Reviews

3.8
828 reviews
5 stars
427
4 stars
149
3 stars
76
2 stars
42
1 star
134
  • SR
    Sari Rae
    6 days ago
    1.0
    This is like literally the 3rd of 4th time I’ve gotten hair in my food from here the other times it was brown and slightly curly like Mine so I tried to brush it off like it was mine so I didn’t throw up this time it was pink 🤢🤢🤢🤢
  • SV
    Stephanie Venables
    Sep 7, 2026
    5.0
    Me and my boyfriend just went to this chipotle tonight mind u it was Labor Day and they were still there working which was great for us! But I must say the customer service was outstanding! They made our food great, did everything we asked! This was the best chipotle experience I have ever had so whoever was working tonight should be recognized for great customer service! Thank to those people we are 100% satisfied!
  • ER
    Erica Ross
    Aug 29, 2026
    1.0
    Terrible service. From the moment I walked in I was not greeted. I walked up to the counter anyway and said hello to the gentleman serving customers. He just stared at me no response and I almost did not order but I decided to order anyway since I'm a regular. I noticed that he spoke to the customers that walked in after me he had no problem saying hello to them and they were definitely a different complexion do better Chipotle I am a regular customer and the other thing is is when I went to sit down all of the tables were dirty
  • TW
    Tamara Williams
    Aug 29, 2026
    1.0
    I walked in up to the counter and said hello to the young man that was doing the service. The young man just stared at me did not greet me did not say hello back. I almost waited until he responded before I place my order. But decided to be the bigger person and place my order. Cuz Chipotle please do better because I noticed that the people that came in after me who were a different complexion they walked up to the counter and said hello they got a greeting and they also got a hello back. I am a regular paying customer and I hope that you train your employees to speak to every customer about most respect. I also want to sit down to eat my food and every table was dirty so I hope that you take better care and the rest of it. And it is not as if when I walked in there it was just too busy to make pleasantries I was the only one in there and then somebody came in after me it was one person so it was I can see if it was busy
  • CH
    Chris Habig
    Aug 27, 2026
    1.0
    Flies all over food, employees whining infront of customers on the line, super rude, didn’t even cook quesadilla cheese was still cold. Overall pretty horrible

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Massillon?

Chipotle Massillon is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Massillon?

Chipotle Mexican Grill is located at 13 Tommy Henrich Dr NW, Massillon, OH 44647.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
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