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Chick-fil-A

4.0
(490 reviews)

Business Details

2280 Lincoln Way E, Massillon, OH
44646, United States
(330) 572-4955

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast Restaurant
Welcome to your Massillon Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy our limited-time Chicken & Waffles and other Chick-fil-A® favorites, including our Chick-fil-A® Chicken Sandwich and Chick-fil-A Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our new Cream Cold Brew. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Chick-fil-A
2280 Lincoln Way E, Massillon, OH
44646, United States

Hours

Monday6:30 AM - 10:00 PM
Tuesday6:30 AM - 10:00 PM
Wednesday6:30 AM - 10:00 PM
Thursday6:30 AM - 10:00 PM
Friday6:30 AM - 10:00 PM
Saturday6:30 AM - 9:00 PM
SundayClosed
11/26/20266:30 AM - 10:00 PM
11/27/20266:30 AM - 10:00 PM
12/24/20266:30 AM - 10:00 PM
12/25/20266:30 AM - 10:00 PM
12/31/20266:30 AM - 10:00 PM
1/1/20276:30 AM - 10:00 PM

Menu

1 menu · 78 items

Explore offerings from Chick-fil-A on 2280 Lincoln Way E in Massillon, with popular breakfast, entrées, salads, and sides available at this location.

Chick-fil-A Menu

78 items

Reviews

4.0
490 reviews
5 stars
297
4 stars
64
3 stars
34
2 stars
29
1 star
66
  • KF
    Kathy F
    Oct 3, 2026
    2.0
    This is probably the most inefficient Chick-fil-A I’ve been to. They literally have a sign that says, “Short on time? Order mobile through,” yet the mobile-order drive-thru lane is rarely open when you pull up. Instead, they put cones up to block it, forcing mobile-order customers to merge into the regular drive-thru line. That completely defeats the purpose of having a mobile-order lane. The whole point of ordering ahead is to save time and avoid sitting in the regular drive-thru line—not order ahead and then be forced to merge into the same line anyway. I’ve even asked employees about it, and they agree that it doesn’t really make sense, but they’ve told me they don’t make the decision about whether the lane is open. I understand that the employees aren’t responsible for the policy, but it’s frustrating that management has a dedicated lane and a sign specifically encouraging customers to use it, only to block that lane with cones most of the time. If you’re going to advertise “Short on time? Order mobile through,” the mobile-order lane should actually be available for mobile orders. Otherwise, it completely defeats the purpose.
  • AM
    Annamarie McGee
    Sep 29, 2026
    1.0
    Yeah they definitely don't know how to do ice coffee 🙄 Service was super slow and the kido didnt have a solution for my coffe problem just offered " I'm sorry Mam" but thats about as deep as it gets with service these days. Look Chick-fil-A is just like everyone else in the fast food business
  • JL
    Julia Lendon
    Sep 29, 2026
    3.0
    Everyone’s nice, but why would you merge the drive thru lanes before the ordering area? That defeats the purpose of the mobile lane. I was very irritated because I was in a hurry and had to wait on people to place their orders when I put mine in online.
  • JM
    Joshua Morris
    Sep 25, 2026
    1.0
    Took 25 minutes to get food and it was old an shitty so much for it getting made fresh on curb side I see why they need to close down
  • AN
    Alexa Nelson
    Sep 6, 2026
    5.0
    Had a really great experience at Chick-fil-A! I was there dining with my family last week and everything was super top notch and clean (more than any other fast food restaurant)! The food was fresh, hot, and came out super fast. One worker, Mia was especially sweet and helpful, and you could tell she genuinely cared about making sure everything was good.Definitely appreciate the great service and will be back!

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

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Certified October 11, 2026Yext Knowledge Graph
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