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Jimmy John's Sandwiches
Brand Certified

Jimmy John's

3.2
(179 reviews)

Business Details

5071 Deerfield Blvd, Mason, OH
45040, United States
(513) 770-4180
https://locations.jimmyjohns.com/oh/mason/sandwiches-547.html

About

Sandwich Restaurant
Sandwiches made with hand-sliced meats, fresh veggies and bread that's never more than 4 hours old. Freaky Fast® makes it Freaky Fresh.® Order online for delivery or pick up.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires reservationsNot available

Location

Jimmy John's
5071 Deerfield Blvd, Mason, OH
45040, United States

Hours

Monday11:00 AM - 9:00 PM
Tuesday11:00 AM - 9:00 PM
Wednesday11:00 AM - 9:00 PM
Thursday11:00 AM - 9:00 PM
Friday11:00 AM - 9:00 PM
Saturday11:00 AM - 9:00 PM
Sunday11:00 AM - 9:00 PM

Menu

1 menu · 181 items

Explore offerings from Jimmy John's on 5071 Deerfield Blvd in Mason, with popular $5.99 sandwich deal, what’s new, toasted sandwiches, and wraps available at this location.

Menu

181 items

Reviews

3.2
179 reviews
5 stars
60
4 stars
34
3 stars
16
2 stars
18
1 star
51
  • RH
    Ron H
    Sep 8, 2026
    2.0
    I didn’t realize until this afternoon that the prices for sandwiches vary from one location to the next - with the location in Deerfield being the most expensive of those within a reasonable distance of that location. To make matters worse, Jimmy John’s has been emailing me with $5.99 specials, but only at participating locations, and of course, the Deerfield location does not honor the $5.99 special. Since I am occasionally in the Milford area, I noticed that I could get an original Vito for $6.39, but that same sandwich would cost $8.04 in Deerfield. I think I’m done with Jimmy John’s for a while.
  • AN
    Andrew Nikodem
    Jul 3, 2026
    1.0
    Gave me the wrong order, remade it and it was still wrong. But very respectful.
  • MH
    Maya Harmon
    Jun 12, 2026
    1.0
    I have never left a bad review at an establishment before but the phone call I just had with the employees and manager of this location had me truly disturbed. I received my sandwich and the bread was terribly stale and crunchy. I have been to jimmy johns numerous times and my sandwich bread has never been crunchy. The employee who I spoke to, which I unfortunately did not get the name of, tried to tell me over and over again that the bread was fresh, insinuating that I was lying. He also kept telling me he was not gonna make me a new sandwich if I came in and that he was not planning on reimbursing me. Eventually the manager got on the phone and with a lot of attitude, added credit to my account which is what should’ve been done when I nicely asked at the beginning of the phone call. Obviously the customer service training at this location is non existence hope it improves.
  • BW
    Brandy Williams
    Apr 27, 2026
    1.0
    Never have I had someone deny selling me a sub because “someone else might come in and order”. The manager on duty refused to sell me a ham and cheese sub because someone else might come in later and want a sandwich. When I told her how ridiculous that was she kicked me out of the restaurant.
  • TS
    Tiffany Stanger
    Sep 5, 2022
    1.0
    Placed an order this past Saturday around 6PM for pick up, since this location doesn't deliver anymore. Went to pick it up and the doors were locked with a sign on the door that said they closed early. All lights still on. Called and no answer. Received confirmation for my order and my card is in the process of being charged. I called West Chester store to ask what I should do and he explained there is a process they should have done to make sure orders didn't go thru before they left, so it's obvious they didn't do that. It's also obvious they left in a hurry since they apparently closed at 5 and all lights were still on at 6, when I came to pick up my order. Call the next day,spoke with a manager who says he can't find where my order went thru and since they closed early my order shouldn't have went thru and I needed to call and speak to general manager today. Call today and spoke to General manager. She says the same thing. Both of them had attitudes like I didn't know what I was talking about or as if I was lying. So, now I sit here, trying to figure out if and when I'll get my money back with no help from anyone from that location. I used to order a few times a month from this location. The last few months or so though there is always attitude from employees and they barely want to help you when they've messed up. This location is ridiculous. Always attitude and barely wanting to do their job, which is CUSTOMER SERVICE!

Brand Certified Facts from Jimmy John's

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