Jimmy John's

Reviews

• AA

  ADE

  Jul 14, 2026
  1.0
  I got a number 4, only had two slices of turkey. When I went to tell the lady half of my bread was empty, she said they are going by company portions and that’s all I would get. She said there’s absolutely nothing she can do about it. I thought it was ridiculous. I’ve been to many other Jimmy John’s. I’ve never seen anything like this. It was baffling to see, and the customer service was just on a whole other level. Trying to leave me with half a bread empty is wild. At least she was nice enough to return the sandwich because she agreed it was half empty
• SC

  Susan Cooper

  Jul 13, 2026
  1.0
  It took 45 minutes to get my sandwich. When I asked for a refundafter 25 minutes of waiting they said they don't give refunds. I was late to my reason for going threw Marion. Then, my sandwich was completed wrong. It had an ingredient that ali am incapable of eating and made impossible me to eat and not get sick even if I took it off.
• JC

  JC Cooper

  Jul 12, 2026
  1.0
  Long wait. Wouldn't give refund. Didn't cut sub in half which was asked of them. Made the sub wrong (put onions on it (asked tk take them off) and didnt put the mayo. Finally was rude.
• JB

  Jamie Brown

  Jul 12, 2026
  1.0
  Sitting in the drive through for 10 mins. No one is coming. Called and they just are busy I guess. Short staffed and just get to sit in the drive through forever with no help and no updates. Boooooo! 👎 not freaky fast.
• AL

  Adam Loney

  Jul 4, 2026
  1.0
  Ordered an unwich (lettuce wrap) sub for my wife on the app because she has celiacs. They tried to give her a normal sub and said they were of the unwich. Told us they couldn’t do a refund and i would have to do it online. 10 days later i have no refund or sub. The store told corporate they refunded in person which was not the case. Not to mention this is the slowest service out of any sub shop.