Taco Bell

Reviews

• EM

  Emma McCall

  Sep 20, 2026
  1.0
  Just got two party packs on a saturday night before 12 am…. Mind you they close at 3 am. The lady at the window was very rude. Even went as far as comparing us to the car behind us saying they were “good customers” because they only got cinnabons. Mind you.. the lady at the window watch everyone else make our food! Terrible service, terrible customer service.. even though you are getting paid to be there. And the company YOU work for is making money.
• CC

  Cristal Conine

  Aug 26, 2026
  5.0
  Nakiah was amazing. She made our night with her professionalism and lovely smile. Thank you!
• RB

  Rick Barnes

  Jul 6, 2026
  4.0
  Had a quick lunch. Ordered the five dollar box. It was good. The burrito was different in that it was layered. As I ate it, first was meat, then more bean then cheese. It was still good. I mean it's only five bucks.
• CO

  Christina Olea

  Jun 24, 2026
  1.0
  Very rude , food did not look or taste good
• DG

  Dylan Grim

  Jun 15, 2026
  1.0
  Taco Bell on N. West St. in Lima strikes again. I ordered two tacos with beef and onions in a bowl, covered with red sauce, cheese, and sour cream. The employee on the speaker said, “Okay.” Seemed simple enough. I get to the window and discover they somehow managed to put everything INSIDE the tacos instead of in a bowl. When I tried explaining the order was wrong, the entire crew looked at me like I had just asked them to explain quantum physics. Then the manager walked up. She was so cross-eyed I honestly couldn’t tell if she was talking to me or the computer screen behind me. She informed me that what I wanted was an Enchirito. Cool story. I didn’t ask for a Taco Bell history lesson—I ordered custom tacos and the employee said “Okay.” Then came the classic excuse: “Well, they’re already made.” Apparently once a Taco Bell employee assembles a taco, it’s protected by state law and can never be modified again. The manager refused to give me a bowl even though I was charged for it and acted like I was the unreasonable one. For $18 an hour, I wasn’t expecting five-star dining. I was just hoping someone could successfully follow instructions involving a bowl. If you enjoy paying for things you don’t receive and being treated like you’re the problem, this Taco Bell is definitely for you. 1 star. The missing star was probably already made.

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