Nonno’s Cellar is inspired by Good Food Restaurants founder John Heaphy’s grandfather, Marco Sciortino, who came to America from Palermo, Sicily, in 1918 in search of a better life. In Lima, he built a life centered around family, good food, and warm gatherings. That same spirit lives on at Nonno’s Cellar, a welcoming space below Casa Lu Al where guests can enjoy award-winning Italian pasta dishes from Casa Lu Al’s menu along with an exclusive cocktail menu.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.