Casa Lu Al is Lima, Ohio's classic red-sauce Italian restaurant — a beloved local legacy, now reimagined in the heart of downtown Lima at Spring & Main. Dine on award-winning pastas, hand-crafted pizzas, housemade Italian American staples, and scratch-made favorites crafted with love. Choose your experience: the bright, bustling street-level bar and dining room, or step downstairs into Nonno's Cellar at Casa Lu Al for an intimate Old World Italian evening. Open daily for lunch and dinner. Reservations welcome.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.