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Charleys Cheesesteaks

4.3
(1,492 reviews)

Business Details

732 N. Memorial Drive, Lancaster, OH
43130, United States
(740) 785-9447
https://order.charleys.com/menu/memorial-drive/

About

Sandwich Restaurant

Location

Charleys Cheesesteaks
732 N. Memorial Drive, Lancaster, OH
43130, United States

Hours

Monday10:00 AM - 11:00 PM
Tuesday10:00 AM - 11:00 PM
Wednesday10:00 AM - 11:00 PM
Thursday10:00 AM - 11:00 PM
Friday10:00 AM - 11:00 PM
Saturday10:00 AM - 11:00 PM
Sunday11:00 AM - 10:00 PM

Menu

1 menu · 100 items

Explore offerings from Charleys Cheesesteaks on 732 N. Memorial Drive in Lancaster, with popular limited time only, specials & offers, cheesesteaks, and protein box available at this location.

Menu

100 items

Reviews

4.3
1,492 reviews
5 stars
1,025
4 stars
204
3 stars
94
2 stars
53
1 star
116
  • TM
    Tomas Miller
    4 days ago
    5.0
    Everytime I come to this location the staff is extremely nice and all of the food is hot and fresh. My go to sub is always the chicken chipotle add peppers. The new mac and cheese bites are really good also. Overall this is one of my favorite takeout spots in town.
  • SJ
    Savannah Javins
    4 days ago
    1.0
    Every time I come here my order is wrong and they all look high.
  • EI
    Ed Ice
    Aug 12, 2026
    3.0
    Food is not as good as it was a year ago. Portions are smaller(less meat)
  • AL
    Alison Lamp
    Aug 11, 2026
    2.0
    Just left Charlie's i have been coming here for years love the food love the lemonade, but today I go through and get the Chicken California they ask me what cold toppings I want on it, I said I want it exactly the way "Chicken California ' comes., I leave, to find that i have half cold half toasted chicken and only cheese nothing else, I take it back, they said thats how it comes you have to specify what cold toppings you want on it, I said so you only give Chicken and cheese with the chicken California, they said we can put what you want on it I said okay I want everything that came on it before you started this a Chicken California i mean how are yoh going to call a plain chicken and cheese a chicken California? the lettuce the tomato the ranch there was no ranch I will Insert a photo, I said I would like all of it, by this time.my sandwich that cost 15$ is getting cold, she brings it back lettuce and tomato I said okay what about the ranch? she said there is already ranch on jt, I looked at looked at her showed her again I said there is no ranch she said my manager said there is ranch on it . Are you serious? So im asking for ranch and the manger is basically arguing with me the person that already tried a one bite and is looking and picking it through it, there isn't any ranch instead of just throwing ranch on it Are you guys that hard up on saving pennies on toppings that you cant give people what they ordered now? you advertise that something called a chicken California thar comes a certain way or why even call it that? but you expect the customer to walk a way with chicken and cheese plain sandwich unless they tell you exactly what to put on it, and fhe funny thing is when she asked me what do you want on it, I said I want the chicken California exactly the way it comes. well I guess now that means you get chicken and cheese, because they are expecting you to make your own chicken California as they keep calling it that, the business should be embarrassed and so I took my sandwich that by now is cold barley toasted no ranch tried to eat it, and it its terrible nothing like the What Charlie's has always been, I dont mine paying a few bucks extra every once in awhile to go to here because they have always been so tasty so good but if this is what you are doing I won't be. And manager why would you send your employee out to argue with a customer instead of putting ranch on it, you can see in the Pic thats melted cheese and chicken no sauce of any kind and my 15$ down the drain thank you very much, So i saw the owners response and no I won't contact you becauee I feel gas lit, I have been coming to you guys since the 90s when you were in the mall. I have ordered the chicken California since that time, your menu doesn't just say it comes with the spices it clearly states what it all comes with. I am not gojng to go order a big mack and then tell them what to put on their speciality sandwich as you are suggesting , I am not gojng to tell burger king what to put on a their whopper it comes prepared a certain way, and if you dont want something you say I want a whopper minus the tomato. like I have never been served just chicken and cheese, and spices did not taste them either but what really did it was telling me something was on there that wasn't. if you want people to build thier own sandwich maybe just call it build it yourself . In 30 years never did i have to tell you guys what to put on it, because by your own menu which in your response you want to act like doesn't exist it comes a certain way. but because now you are pushing this you want to gas light your older customers its really weird.
  • SM
    Sidney McCrary
    Jul 24, 2026
    1.0
    The Charleys, Lancaster location used to provide excellent service, but I guess things have changed. First, their drive thru ordering system never works. They claim they can’t hear you when placing an order. They seem to get an attitude when you have to continually repeat yourself. Second, this location no longer puts mayo, lettuce or tomatoes on your sandwich. You have to ask for them now. The craziest part is the cashier deliberately put old, outdated lettuce and tomato in a container for my sandwich. I WILL NEVER COME BACK TO THE LANCASTER CHARLEYS EVER AGAIN!!! And I was a loyal customer.

Frequently Asked Questions About Charleys Cheesesteaks

What are the regular operating hours for Charleys Cheesesteaks on Memorial Drive?

Charleys Cheesesteaks is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 8:00 PM.

Is Charleys Cheesesteaks on Memorial Drive open for delivery?

No, Charleys Cheesesteaks on Memorial Drive does not offer delivery service; delivery hours are closed every day.

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