Poppets Coffee and Tea on Dorothy Lane is Kettering’s cozy “living room” a welcoming neighborhood cafe, tea shop, and coffee roaster designed as a third space to relax, work, and connect. Housed in a reimagined mid-century building at 1006 E. Dorothy Lane, the space blends historic charm with warm, modern touches. As local coffee roasters, we serve specialty coffee roasted in-house in Dayton, offer more than fifty flavored coffees, and provide one of the Midwest’s largest selections of loose-leaf tea by the cup, pot, or to take home. With comfortable seating, friendly staff, local artisan products throughout the shop, and freshly roasted coffee as our cornerstone, Poppets invites every character to feel at home.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.