We are a locally owned ice cream shop in Kettering, Ohio and pride ourselves on our friendly service and quality ingredients. We are open year round and offer hard dip and soft serve ice cream, milkshakes, hot dogs, sundaes, hamburgers, and more. We also have plenty of dairy free options, ice cream cakes and cupcakes.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.