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McDonald's

3.4
(1,069 reviews)

Business Details

3685 W Main St, Hilliard, OH
43026, United States
(614) 876-2633
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3685 W Main St, Hilliard, OH
43026, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 12:00 AM
Saturday5:00 AM - 12:00 AM
Sunday5:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 3685 W Main St in Hilliard, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
1,069 reviews
5 stars
375
4 stars
193
3 stars
194
2 stars
82
1 star
225
  • MD
    Mike Dickerson
    5 days ago
    2.0
    The place was nice and all, but they took approximately 40 minutes to get our food done and the drinks were all wrong and they gave us the incorrect burgers and it was our bag of food. I opened my mcchicken to look at it and there was a hair in it. They also were ignoring multiple people at the front trying to order for a long period of time around 14 minutes.
  • BR
    Brittney Ray
    6 days ago
    1.0
    Came through the drive through today and there was a miscommunication between me and the person taking my order on my drink. Anyways at the window when I ask politely to get what I actually wanted a manager came to “help” but was very aggressive and seemed like she was going to fight me over a drink miscommunication. The store also had a rotten sour smell just wafting out the windows. Normally I come here but I will never be returning here.
  • TL
    Taylor Lee
    Aug 9, 2026
    2.0
    Food is always fresh but my McDonald’s code from the app never seems to work AT THIS LOCATION ONLY. I NEVER get everything I ordered like the condiments, and I was rudely rushed while checking my bag today, of course I’m now home and missing food. Just going to avoid this location from now on.
  • JG
    JA G
    Jul 11, 2026
    1.0
    I ordered curbside from the app and waited 20 minutes but food never came. Inside was chaotic and though I was charged I could never get food. I messaged through the app to get a refund and after a week and 8 rounds of back and forth emails I still haven’t gotten a refund. They do not deny what happened and offer coupons. Now I am expected to call them. Not the service or resolution I expected. My time is worth more than the $8. Update: now after 8 rounds of communication and wasting my time management wants me to start over again. They could simply refund what I paid. They have my order number. This is insane. There are many well-run McDonald's but this is not one of them.
  • II
    IncognitoTeen
    Jul 10, 2026
    1.0
    I usually go to this location, I will stop coming here. not long ago I placed a mobile order (not this week). As someone who works at a mcdonalds myself I would never do this whatsoever. I go inside to pick up my INSIDE ORDER. I have the code and the name, they start saying there is no order, so I'm thinking maybe I placed it for drive thru on accident I asked if they could check on the POS, they said they couldn't find anything. So they ask the manager what to do, she comes over looks at the employee asking what's going on she explains and the manager just shakes her head and continues walking and never came back. The employee walked away without saying anything else and never came back either. I went to go get her again and she tries one more time, then just says she has no idea, walks away. I sat in the lobby for a good minute, go to the gas station to get a drink cause I was tired. I come back, it's saying they are charging me for things I didn't get so I go in there and ask them what's going on and why I haven't gotten the food I had paid for. They FINALLY bring a bag out and they said "oh is this yours it's been sitting in our kitchen area for over an hour sorry" and they walk away, how do you place a bag in the kitchen area for a whole hour and forget about it, not to mention clicking serve on my order that wasn't given to me yet and saying I didn't order at all even though I had shown them the transaction on my card and my order off the app. Pretty disappointed a mcdonalds would do this, especially walking away countless times acting confused, if you don't know how to do your job don't work here! Or get trained but it should be under consideration that everybody should properly be trained and know how to actually do their job.

Frequently Asked Questions About McDonald's

What are the regular business hours of McDonald's at 3685 W Main St, Hilliard?

McDonald's at 3685 W Main St in Hilliard is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.

Does this McDonald's location offer delivery and curbside pickup services?

Yes, this location offers delivery, curbside pickup, same-day delivery, and no-contact delivery services.

Brand Certified Facts from McDonald's

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Certified August 30, 2026Yext Knowledge Graph
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