SS
Spacey Stacey
4 days ago
Food is always hit or miss, half the time when we order from here they forget to put our whole order in the bag whether it’s food or sauce, & any extras we ask to be added *& get charged for* aren’t included. We’ve been given some foods we didn’t even order a couple times. Today I took my kids to get ice cream after school because it’s the closest to us, there was trash all over the floor & almost every table was dirty. There were flies EVERYWHERE. In the lobby, the bathroom, & I could see them flying around the kitchen. It was absolutely disgusting. As soon as we walked in teens came running by the front door into the bathroom, screaming at the top of their lungs for absolutely no reason. Staff was very in their phones, talking, & cussing with each other the entire time we were there. We ordered our ice cream to eat in, selected the cleanest table, & had our number visibly displayed. Staff put our ice cream on the counter & walked away. I didn’t know if it was ours since they didn’t even say a number, so I didn’t go grab it. An off the clock employee asked us if we ordered ice cream, had to grab someone from behind the counter to tell them to bring it to us. The teens who remained in the lobby were yelling at one another, cussing, using racial slurs, & at some point literally blocked one of the doors by leaning on it so no one could get out or come in, at one point it seemed as though they were trying to fight each other at the doors. Another group of teens were literally yelling *over* me & my kids to talk to one another while we were sitting down. I understand McDonald’s is not known for stellar service, it is still a family restaurant however & staff should have asked them to act right or leave.
It created an overall hostile & unwelcome environment. I’m not expecting 5 star service, but this was insane. I would give no stars if I could, but at least one was required to leave a review.