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McDonald's

3.3
(1,423 reviews)

Business Details

(937) 855-7241
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2373 Dayton Germantown Pike, Germantown, OH
45327, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
Saturday4:00 AM - 12:00 AM
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 2373 Dayton Germantown Pike in Germantown, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.3
1,423 reviews
5 stars
427
4 stars
278
3 stars
284
2 stars
129
1 star
305
  • KH
    KarA Hake
    Aug 19, 2026
    5.0
    We frequently stop on our busy nights and last nigh Dillon was working the second window (8/18). He was friendly, fast, food was correct , no missing sauces and genuinely just a friendly interaction. The manager and regional manager should be aware of the impact this kind of customer service has.
  • VV
    Vallan
    Aug 13, 2026
    4.0
    One of the better McDonalds in the Dayton area. Fresh food and friendly service and....they always have icecream!
  • BT
    Bethany Turner
    Aug 11, 2026
    1.0
    Came in with some friends to simply order some food. The lady taking our order was unnecessarily rude and for some reason they would not let us complete three different orders in one car. This rule complicated things tremendously and they made us circle around multiple times just to order. Very disappointed in the lack of basic customer service skills.
  • TJ
    Tracy Jordan
    Aug 2, 2026
    1.0
    Worst guest service I have ever received. Ordered a large sweet tea, large vanilla iced coffee with extra cream add cold foam. Do this all the time. 3 or 4x a week never any issues. Today, however, you have lost a loyal guest. After making my order in the drive thru, I pulled to the window to pay. The girl takes my money, and then another girl comes from the front to the window and tells me she cant make it that way. That her manager said they wont put the cold foam on because they didnt charge me for it. I told her i get this all the time. I was charged for it. Total came to 3.02, i was using the app so the coffee was only .99 with the up charge, and the tea. Clearly on the receipt. But she said no they werent doing it. I stated i do this all the time. The "manager" just shrugged her shoulders. I tod her to just refund the order, she did, and then just shut the window on me. With this type of guest service, she was trained apparantly to behave this way, so i assume it is accepted by your company. You just lost a guest over less than a dollar. Great job Mcdonalds!
  • CR
    cole romaine
    Jul 19, 2026
    1.0
    I seriously could not make this up even if i tried. For starters I already left a bad review a while back and even told my lady to avoid this mcdonald’s and didn’t understand my reasoning as to why until tonight. This is just absolutely ridiculous and i’m not even surprised i’m having to make another review. Issue number 1: I ordered a number 9 which is 2 cheese burgers, fires, and drink. I tell them my order and specify stated I wanted that meal to be a large. Fast forward to me finally getting my food after waiting an absurd amount of time, everything is a large except the fries. Why??? I literally have no clue. My drink was a large but the fries were a medium? How does that even happen when I specifically stated I wanted that meal to be a large. Issue number 2: I ordered a happy meal for my child. I recently just took my son to the hospital prior to visiting this mcdonald’s. Was in the ER for hours and haven’t anything because of it. We finally get home after a long day & opened his kids meal to discover not a single fry was in sight. So I bought a kids meal with no fries?? Try explaining that to a 2 year old who is way too used to getting FRIES and nuggets together. He just didn’t understand and continued to throw a tantrum because people at this establishment can’t do their jobs. Issue number 3: My lady ordered a cheeseburger and usually it comes with the basic ketchup, mustard, pickle, cheese and onion. Well diced onion is what we thought until she took a bite to only discover full onion rings. Yeah, you read that right, not diced, not cut, full onion rings. So in all, I paid for a large meal to only get medium sized items, Secondly I paid for a happy meal that my child didn’t get his full meal and thirdly my lady had a bite full of onions because people simply can’t just do their job. On top of waiting in line for half a hour ? What’s so hard about it ? I have absolutely no idea but for it to be 10-11pm with hardly any business and that amount of screw ups and not just one time, i’m talking about on a daily is just straight up baffling. Whoever the night crew are is just not it and i strongly believe this establishment need to reevaluate the way they run and do things here. I strongly hope others avoid this one because the new one that just got built is 10x faster and better at getting what you paid for.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Germantown, OH?

McDonald's in Germantown, OH is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it closes at midnight.

What are the drive-thru hours at McDonald's Germantown location?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday; on Fridays and Saturdays it is open from 5:00 AM to midnight.

Brand Certified Facts from McDonald's

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