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Donatos Pizza

3.5
(260 reviews)

Business Details

1391 East Johnstown Road, Gahanna, OH
43230, United States
(614) 855-5400
https://www.donatos.com

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires reservationsNot available

Location

Donatos Pizza
1391 East Johnstown Road, Gahanna, OH
43230, United States

Hours

Monday11:00 AM - 11:00 PM
Tuesday11:00 AM - 11:00 PM
Wednesday11:00 AM - 11:00 PM
Thursday11:00 AM - 11:00 PM
Friday11:00 AM - 12:00 AM
Saturday11:00 AM - 12:00 AM
Sunday11:00 AM - 11:00 PM

Menu

1 menu · 50 items

Explore offerings from Donatos Pizza on 1391 East Johnstown Road in Gahanna, with popular pizza, calzatos, subs, and sides available at this location.

Donatos Pizza Menu3

50 items

Reviews

3.5
260 reviews
5 stars
110
4 stars
48
3 stars
24
2 stars
19
1 star
59
  • GM
    Giancarlo Mutti
    Jul 15, 2026
    1.0
    This place is completely unacceptable. This is my second bad experience, and it will definitely be my last. The first time, they made me wait 30 minutes and then gave me the wrong pizza. Now, I ordered online for pickup in one hour, arrived on time, and they told me they were just putting the pizzas in the oven — meaning another 30-minute wait. What is the point of ordering ahead if they don’t even start your order? To make things worse, the person preparing the pizzas was not wearing gloves, which is extremely unsanitary. I already paid, so I’m stuck waiting, but I won’t even eat the food — it’s going straight in the trash. They charge you without giving a receipt and make no effort whatsoever to fix their mistakes or care about customers. Avoid this place at all costs. Terrible service, terrible hygiene, and zero professionalism.
  • DS
    Dylan S
    Jun 4, 2026
    1.0
    Stay away unless you like LONG WAITS then this is the spot for you! Also very lackluster employees non professional
  • MB
    megan bailey
    Apr 28, 2026
    1.0
    ordered off doordash and called to take cheese off my pizza and the dasher had not yet arrived and the MANAGER said he couldn’t remake the pizza for ANY reason. As someone who was a GENERAL MANAGER of the whitehall location (not under this name obvi) I know you can remake things especially if IM WILLING TO PAY???? Absolutely ridiculous, and a huge waste of time and money!! You’re a huge business who can absolutely afford to remake a pizza if you don’t offer modifications online, or better yet, answer your phones faster!! I’m so upset James no longer runs this place, you can tell it’s just garbage associates who can’t listen or do simple jobs. Edit: just got my order and i’m missing the pizza that they said they couldn’t fix, and then they gave me 2 other pizzas that i DIDNT ORDER IN THE WRONG SIZES. You really can’t fix stupid, please I am begging at this point to hire at least 1 person with a brain to work there, IT WOULD HELP!!!! Thankfully I got my ENTIRE order refunded by doordash, so now the store is out of $54 instead of a $10 remake, LMAOOO.
  • RT
    Rachel Thomas
    Apr 13, 2026
    5.0
    I spoke to Ryan & he was very patient & polite answering all of my questions. Really nice. Great customer services. Donates is blessed to have him as an employee. Thank you Ryan 🤩
  • SS
    Shannon Schuyler
    Mar 8, 2026
    5.0
    Was cooked to perfection got the cauliflower crust works pizza 🍕

Frequently Asked Questions About Donatos Pizza

What type of pizza is Donatos Pizza famous for?

Donatos Pizza is famous for Edge to Edge® toppings on a crispy golden thin crust.

What are the operating hours of Donatos Pizza?

Donatos Pizza is open Monday through Thursday from 11:00 AM to 11:00 PM, Friday and Saturday from 11:00 AM to midnight, and Sunday from 11:00 AM to 11:00 PM. It is closed on November 27, 2025.

Brand Certified Facts from Donatos Pizza

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Certified August 30, 2026Yext Knowledge Graph
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