Location.com logo
Brand Certified

Charleys Cheesesteaks

4.6
(433 reviews)

Business Details

3520 Westgate, Fairview Park, OH
44126, United States
(440) 857-0179
https://order.charleys.com/menu/fairview-park/

About

Sandwich Restaurant

Location

Charleys Cheesesteaks
3520 Westgate, Fairview Park, OH
44126, United States

Hours

Monday10:30 AM - 9:30 PM
Tuesday10:30 AM - 9:30 PM
Wednesday10:30 AM - 9:30 PM
Thursday10:30 AM - 10:00 PM
Friday10:30 AM - 10:00 PM
Saturday10:30 AM - 9:30 PM
Sunday11:00 AM - 9:00 PM

Menu

1 menu · 89 items

Explore offerings from Charleys Cheesesteaks on 3520 Westgate in Fairview Park, with popular limited time only, specials & offers, charleys classic combos, and cheesesteaks available at this location.

Menu

89 items

Reviews

4.6
433 reviews
5 stars
375
4 stars
17
3 stars
8
2 stars
4
1 star
29
  • FR
    Frank Revy
    Aug 11, 2026
    5.0
    Love everything about this place, everything about it was great!
  • ES
    emily sulaiman
    Aug 6, 2026
    1.0
    smells absolutely horrible inside it’s disgusting and makes you lose your appetite
  • YS
    yusif salti
    Aug 6, 2026
    1.0
    my wife had a terrible experience, they also kept ignoring her until i called the store and dogged them out. when they said yes to the refund they told me i had to take down my google review. which the OWNER said i had to. which why ij the world is the owner so unprofessional!! The store manager was good but the owner. if you’re seeing this you need to sell the store asap. the store smells terrible and you can’t even keep your employees in check. the food quality is terrible at all. I already contacted corporate
  • JJ
    Jt Jabe
    Aug 5, 2026
    1.0
    Horrible location that smells horrible !!! How can they not figure out why the place smells that bad!!! Not acceptable !!!! Will not be back ever .. smells seems to be from garbage and they can care less to fix the issue. Store is always empty and never busy . Figures .
  • AS
    amani sulaiman
    Aug 5, 2026
    1.0
    If I could give this location zero stars, I would. I have been a regular customer at Charley’s for years, and this was by far the worst experience I have ever had. When I walked into the restaurant, there was a strong, unpleasant odor throughout the store. I ordered a Philly cheesesteak and an Oreo milkshake. Approximately 30 minutes to an hour later, when I went to eat my meal, the food had an extremely foul smell. The odor was so overpowering that I gagged before even taking a bite. It smelled similar to body odor, making the food completely inedible, so I had no choice but to throw it away. The following day, I returned to the restaurant to explain the situation and request a refund for my meal. Instead of addressing my concerns, the employees repeatedly denied my request and only offered me a coupon. I spent nearly 20 minutes trying to resolve the issue over a meal that cost approximately $20 and could not be eaten. Eventually, I was told that the store manager would contact me within two days. Unfortunately, I never received a call. When I contacted the store myself to follow up, the staff became dismissive and rude as soon as I mentioned that I had not heard from the manager. Rather than assisting me, the employee ended the call by hanging up. What was even more disappointing was the lack of professionalism displayed during my visit. While I was speaking with the manager about my concerns, another employee was in the back of the restaurant laughing and on FaceTime with a friend. This behavior was inappropriate and demonstrated a complete lack of respect for customers. After exhausting every attempt to resolve the matter, my husband ultimately had to call the store before I was finally issued a refund. I was also told that I needed to remove my original review in order to receive my refund. Although I complied at the time, I am reposting my review because I believe other customers deserve to know about my experience. This entire situation could have been handled with professionalism, courtesy, and accountability. Instead, I experienced poor food quality, unprofessional customer service, and a complete lack of concern for customer satisfaction. I cannot recommend this location based on my experience.

Frequently Asked Questions About Charleys Cheesesteaks

What are the pickup hours for Charleys Cheesesteaks in Fairview Park?

Charleys Cheesesteaks offers pickup from 10:30 AM to 9:30 PM Monday to Wednesday and Saturday, from 10:30 AM to 10:00 PM Thursday and Friday, and from 11:00 AM to 9:00 PM on Sunday.

Does Charleys Cheesesteaks offer delivery or drive-through services?

No, Charleys Cheesesteaks in Fairview Park does not offer delivery or drive-through services; these options are closed every day.

Brand Certified Facts from Charleys Cheesesteaks

This information is certified by Charleys Cheesesteaks and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: