Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Came in with a coupon and asked the cashier one question: "what we're our options?"
The cashier immediately saw the coupon in our hand, rolled her eyes, then denied that the coupon was theirs. Unprompted, she then claimed that the coupon used to be approved when they were franchised, but as of today, they were corporate-owned and "probably had to accept it."
Confused we asked, "Are you accepting it or not? Without saying much else, she said she'd go to the back to ask someone (her, is all she said) for permission to accept the coupon. Cashier leaves, comes back, and with an attitude says "she says I guess we're going to accept it, but you're order is gonna take 25 minutes because we just got busy"
There was literally nobody there and while yes, we understand DoorDash is a thing, it was clear from her expression that she was taking our order begrudgingly.
Am I whining? I don't think so because I would have actually paid for dinner cash because I was hungry and can appreciate the feasibility of the confusion.
But the attitude was uncalled for and the lack of service was enough to have us question if the food quality would have been lessened because of their utter disregard for customer service.
GW
Garry Weller
Aug 16, 2026
4.0
It's the first time my family went there, the Colorado Burger was excellent! My only complaint was that the air conditioning was running full blast and it must have been 40° inside the dining area.
SS
Simon Sez
Aug 15, 2026
1.0
I was the only customer and they still made the wrong burger. I threw it all away, not coming back.
TT
Tuna
Aug 7, 2026
3.0
Dirty, dirty restrooms!!!
JF
Justin Fletcher
Jul 28, 2026
1.0
I really thought this was a great place to eat until today's visit. I ordered a double burger and a large fry and they gave me pretty much a small fry. Then tried to Seal up the big hoping I wouldn't notice. On 7/18/26 at about 3:38 pm this was unbelievable! Probably won't be returning since this is obviously how they treat their customers
Smashburger specializes in handcrafted comfort foods including smashed-to-order burgers, Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the regular dining hours at Smashburger in Dayton?
Smashburger is open daily from 10:00 AM to 9:30 PM.
Is delivery service available at Smashburger?
Yes, Smashburger offers delivery service every day from 10:30 AM to 8:30 PM.
Can I order Smashburger food online or via their app?
Yes, you can order Smashburger food online through their website or via the Smashburger app available on the Apple App Store.
Does Smashburger accommodate customers with dietary preferences such as vegetarian options?
Yes, Smashburger serves vegetarian options along with other comfort foods.
Does Smashburger have seating and is it wheelchair accessible?
Yes, Smashburger has seating available and features wheelchair accessible entrance, parking, seating, and restrooms.
Is Smashburger family-friendly and do they offer a children's menu?
Yes, Smashburger welcomes families and has a children's menu as well as high chairs.
What nearby places can I visit before or after dining at Smashburger?
Near Smashburger you can visit York Commons, a popular burger and fast-food restaurant area, as well as Winans Coffee & Chocolate for coffee and desserts, and Luxury Nail Spa for beauty treatments.
How can the nearby Navy Recruiting Station Dayton North help customers find Smashburger?
The Navy Recruiting Station Dayton North is a well-known landmark nearby which customers can use as a reference point to locate Smashburger conveniently.
Are there other dining options near Smashburger in the York Commons area?
Yes, besides Smashburger, nearby dining options include Subway, Chipotle Mexican Grill, and McAlister's Deli, providing a variety of fast food and restaurant choices.
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Certified September 06, 2026Yext Knowledge Graph
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