Ella Mae’s Chicken & Chop Soul Food Restaurant serves up authentic, down-home Southern comfort with a modern touch. Known for its crispy, golden fried chicken, tender smothered chops, and rich, flavorful sides, Ella Mae’s brings the heart of soul food to every plate. From slow-cooked collard greens and creamy mac & cheese to buttery cornbread and homemade desserts, every dish is prepared with care, tradition, and bold flavor.
Whether you’re dining in for a warm, welcoming experience or grabbing a quick takeout meal, Ella Mae’s offers generous portions, friendly service, and recipes that feel like home. Perfect for family gatherings, casual lunches, or satisfying comfort food cravings, Ella Mae’s is where tradition meets taste.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.