McDonald's

Reviews

• HL

  H LeFevre

  May 12, 2026
  1.0
  It's time I say something. I'm hearing impaired due to an accident. I have to live with this for the rest of my life. I have to jump through hoops to get help at your restaurant. When you pull up to the drive-thru it's literally screaming at you some sort of advertisement I have to shut my window. Then an employee will say something but I can't hear them because they're not being able to be heard and it's a different story every time I come there and I have come to you a lot for sandwiches during my lunch hour. I like my sandwich made a certain way and they don't always get it and I'm usually gracious about it and I let them fix it and everybody's nice but today was not my experience. There was a blonde haired short manager who I called because I went to the window to order and there was no one there so I pulled up to the next window where they give you food. I was on the phone with her and it seemed like she was helpful at first but then when she gave me my sandwich at the end directed me on how to do everything I needed some condiments that I couldn't get because I'm trying to place the order with the person at the window. She literally turned and rolled her eyes when I asked for it and I just pulled away you know I don't want to be treated like this. I'm fat too by the way and I don't like to be treated bad just because I'm overweight but I guess people will do that too but I can't change that but the treatment with the hearing problem and that issues like that is something that needs to be reckoned with here. I know this will go on deaf ears because I know you don't care but I'm telling you that you don't treat your customers right when it comes to this kind of thing. I didn't get the same experience as everyone else. It's nothing but stress to come through and get a sandwich just because I have a disability. I'm considering not even coming back to your restaurant. On top of that the sandwich that they gave me after I pulled away was overcooked and wasn't made right and I spent over $8 for a sandwich and a small fry. I didn't even order a drink and that's how much money that was to put up with that. When she rolled her eyes I'm like I'm done with this. I would never in my whole life ever treat anybody like that, especially somebody that has need help with a disability. She treated me bad in for that I hope I never have to deal with her ever again. She's a manager she should treat people better
• SM

  S Miller

  May 10, 2026
  1.0
  Worst customer service! The person taking order couldn’t figure out how to get coupon to work so they told me to pull forward to order then said they couldn’t make it how I asked because I didn’t order at the microphone. What?!! Then when I asked for a drink they told me to go back through the very long slow moving line. Manager named Mikayla was extremely confrontational and rude from the second she came to the window and she was proud of it. Unwilling to assist or even be kind. I hope to never encounter her again! We left and went to the McDonald’s on Howe road and had a MUCH better experience.
• RO

  Rowan Oliphant

  Apr 19, 2026
  1.0
  I sat waiting for 20+ minutes for my food then a staff member was disrespectful. Will not be returning.
• TT

  Talon

  Apr 2, 2026
  1.0
  The manager won't make your order right after it got screwed up to begin with, they apparently don't know how to read, do yourself a favor go somewhere else.
• LM

  Latonya Miller

  Mar 26, 2026
  2.0
  Mcdonald's isn't as good as it used to be. Either that or I'm getting older