Arby's

Reviews

• JJ

  Jenn

  Jul 18, 2026
  5.0
  I had the best experience at this location. I came in for lunch with my special needs client. When we walked in we were greeted immediately by a woman at the front. She was super sweet and kind to me and my client. There were also staff on there lunch break I believe who were in the lobby who also engaged with my client. When we walked out my client goes “ they were so kind to me “ with tears in his eyes! Overall a great experience!
• SL

  steven lively

  Jun 25, 2026
  2.0
  As someone in the service industry, I try to do everything to rectify an issue before leaving a poor review, and we usually get great service at this location, but not tonight. We went through the drive through about 30 minutes before close, and when we got home, noticed that we were missing part of our order. I called immediately, but no one picked up. The restaurant wasn't too far so I drove over the find all the outside lights off ahead of the closing time. I pulled directly up to the pickup window, and though I saw team members inside, on their phones, they ignored me. I parked and tried to go inside, but the door was locked. Not a good experience.
• CM

  Carter Mraz

  Jun 15, 2026
  3.0
  I was down bad for this Arby's. Had nothing else in the house and decided to give the meat capital my business. Ordered online, smooth, great UI. Got in line to pick up and two older bros were back there slicing it up. My order was wrong on the first try, but I eventually got the right food. Meal was bangin so I can't complain.
• KB

  Keith Breedlove

  May 29, 2026
  2.0
  The manager is absolutely rude for no reason. She treats the customers like they work for her. She couldn’t even take the time to greet me or hand me my pick up order . She was closer to it than me . She just pointed at and said there it is. Really? The really bad part was there were to young employees standing with her. I’m sure that made impression on them on that’s what customer service looks like.
• BB

  Billy Randall (Billy Boy)

  May 22, 2026
  1.0
  DON'T GO TO THIS ARBY'S, I HAD 3 AMISH WITNESSES, VOUCHE FOR ME PAYING FOR THEIR DAD'S MEAL, ORDER CAME TO 5.99, I HANDED HER, NORMA A 50.00 BILL, SHE LIED AND SAID I GAVE HER TWO 5.00 BILLS, NEVER WILL I GO THERE OR TAKE THE 7 AMISH PEOPLE WHOM HAD CATARACT SURGERIES (3 PEOPLE ) FROM DR. DAVIS EYE SURGERY CENTER THERE IN CUYAHOGA FALLS ON GRAHAM RD. THE SURGERY CENTER RECOMMEMDED THEM, WE WENT TWO DAYS IN A ROW, SECOND DAY NORMA STEELS FROM ME, ACTIALLY THE 80 YR OLD MAN I GAD IN MY SUV BECAUSE HE USES A WHEEL CHAIR SO I SIT WITH HIM WHOLE THE DIABTEIC MAN CAN REPLENISH HIS LOW DIABETIC LEVELS TO NORMAL. WHAT A DISGRACE TWLLING ME TO MY FACE A YOUNGER SENIOR I GAVE FIVES INSTEAD OF A 50.00 CRISP BILL WHICH I SEEN IN THE 5.00 DOLLAR TRAY THAT THIS ARBY'S EMPLOYEE PULLED OUT AND SAID SEE NO 50'S LAYING UNDER CASH DRAWER, SO, I WILL BE WRITTING TO HEADQUARTERS, WAS NO SENSE 5 SENIOR ADULTS ARGUING WITH THIS KNOW IT ALL NORMA LYING STRAIGHT TO MY FACE, SORRY ACCIDENTS COULD HAPPEN BUT SHE REFUSED TO LOOK IN THE PILE OF FIVES. WHAT A DISGRACE TO THE NAME AND EATERY OF ARBY'S. I HOPE KARMA STEPS IN QUICKLY, I TOLD HER I WILL TELL THE DAVIS EYE SURGERY CENTER THEIR QUICK FOODS RECOMMENDATION THAT WE WERE ROBBED IN FRONT OF OUR EYES, SADLY THE RECEIPT, SHE PUNCHED IN 10.00 SO, I SAID LETS NOT FIGHT WITH THE HEFFER & LEFT.! I HAVE NEVER BEEN LIED TO MY FACE AT AN EATERY AND I BEEN A CASHIER FOR SEVERAL YEARS, YOU ALWAYS COUNT THE MONEY OUT WITH THE CUSTOMER, NOT SAY YOU DID NOT GIVE ME A 50.00 BILL I FRONT OF THE AMISH FAMILY OF 8 PEOPLE, ALL OF US WERE SENIORS EXCEPT 2 SISTERS WHICH WERE THE DAUGHTERS OF THE 80 YR OLD FATHER WHO WAS SITTING IN MY SUV WAITING FOR ME, THE DRIVER TO BRING HIS LUNCH TO HIM. NORMA, YOU SHAL BE JUDGED BY YOUR ACTIONS BY MANY.! CUSTOMERS BEWARE OF THIS ARBY'S ESPECIALLY THE OLE HEFFER NAMED NORMA, NASTY, PISSY WHEN CONFRONTED & SHE WALKED AWAY AFTER SLAMMING HER CASH DRAWER AND SAID I GOT CUSTOMERS TO SERVE.! WONDER HOW MANY TIMES SHE HAS GOTTEN AWAY WITH STEELING SINCE HER EMPLOYMENT.? WE WILL NEVER GO BACK.!