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Papa Johns Pizza

2.6
(240 reviews)

Business Details

998 W 5th Ave, Columbus, OH
43212, United States
(614) 421-1700

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Columbus, OH, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Columbus pizza for any occasion. Call us for pizza delivery in Columbus or stop by 998 W 5th Ave for carryout to order the best pizza in Columbus, along with breadsticks, wings, and more!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Papa Johns Pizza
998 W 5th Ave, Columbus, OH
43212, United States

Hours

Monday9:30 AM - 2:00 AM
Tuesday9:30 AM - 2:00 AM
Wednesday9:30 AM - 2:00 AM
Thursday9:30 AM - 2:00 AM
Friday9:30 AM - 3:00 AM
Saturday9:30 AM - 3:00 AM
Sunday9:30 AM - 2:00 AM

Reviews

2.6
240 reviews
5 stars
64
4 stars
28
3 stars
19
2 stars
8
1 star
121
  • MB
    Maia Brooks
    1 day ago
    5.0
    I just had the best service from Ro!! Thank you so much!
  • MG
    Mason Griffith
    5 days ago
    1.0
    Before I share my experience I would like to mention how bad I feel for the lady who made my pizza. She was the only person working and was surrounded by doordash drivers who kept harassing her. However, I ordered a pizza (The Works) with no mushroom and extra green pepper. What I received was no green peppers at all and extra Jalapeños. That sucks. I literally went out of my way to go to this location because the 2 closest to me, both on Morse Road are absolutely terrible. I just threw the pizza away. I used to love Papa John's as a kid. What happened to the brand? Did you stop caring? Since Covid, everything has gone down hill and I'm over it. Customer Service is dead, pride in what you do is dead, and prices are going up but quality is going down. I hate it here. I just wanna go home where everything is normal, but home is gone and it's never coming back. Did CERN screw something up and rip the fabric of space and time, blasting us into the Twilight Zone? Do only a select few of us remember the world when it was better than this? Why won't my dad answer my calls or texts? We used to be best friends. I don't think I wanna be here anymore. Like really, who would request that many Jalapeños on a pizza? Why do you hate me? After working all day during this heatwave, I just wanted no mushrooms and extra green peppers. Now I have an empty stomach and a lighter wallet. So thank you for this life lesson. I'll remember it forever.
  • JG
    Jorryn Gauthier
    Jun 16, 2026
    1.0
    Horrible location. We always have issues. They ALWAYS arrive late and mark the pizza as delivered ahead of time. So it's impossible to track and the pizza comes much later than expected. Called to ask where the food was this time, and without even asking for order info, we're told "it's on the way". How do you know it's on the way if you didn't even ask for order info? One time our pizza came cold, and literally half of it was a dough bubble. Tried contacting the local store AND corporate for a refund without luck. From now on, we're just getting pizza elsewhere. This is ridiculous.
  • LS
    Laura Stover
    Jun 14, 2026
    1.0
    Waiting still after 25 minutes foe them to start the order. Was sippose to be ready by 7:15 pm. Literally 9 people with doordash bags waiting when I arrived.
  • AK
    Angel Kirk
    Jun 7, 2026
    1.0
    The “general manager” here is UNPROFESSIONAL!!! I will never eat at this location again. There’s clearly a reason why the ratings are so low. I had an incident where a manager was supposed to replace my order and put it under my number and when I called in a lady answered. She said she was the general manager and she wasn’t sure why he said he would replace my order. She then proceeded to say she would replace some but not all and then hung up on me. When I showed up she said she wasn’t replacing anything. I asked for her information and she said it didn’t matter and she didn’t have to disclose any information however she gave me the managers name who promised me my order. What a complete joke! Please take your business elsewhere. Staff is extremely unprofessional.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Columbus, OH?

Delivery is available Monday to Thursday and Sunday from 9:30 AM to 2:00 AM, and on Friday and Saturday from 9:30 AM to 3:00 AM.

What are the takeout hours at this Papa Johns location?

Takeout hours are Monday to Thursday and Sunday from 9:30 AM to 1:00 AM, and on Friday and Saturday from 9:30 AM to 2:00 AM.

Brand Certified Facts from Papa Johns Pizza

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Certified July 05, 2026Yext Knowledge Graph
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