Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Enough is enough...this goes for all mcdonalds. Any time you make me pull forward in the drive thru to wait on my food when there is nobody behind me in line...I WILL get my money back immediately. EVERY TIME.
JJ
James Holland Jr
5 days ago
1.0
After ordering and sitting down at their outside dine in tables, I went to use the bathroom.. it was locked, at the same tim a coworker came to use it. Told me its locked. Then proceeded to unlock it and walked saying you cant use it... hmm, if you have dining and seating available you are required to have a public restroom for the paying customers. Will not recommend and will be going on BBB for this location as well.
RC
Reviewer From Columbus
Apr 24, 2026
1.0
Be aware there is a charge for a water cup, even for a small. This is not very community friendly, especially in the warmer weather. This location is set up for drive-through as the main option, so there is little concern for refilling a water cup with pop. There also has been a recent increase in prices at this location, in addition to the water charge. The employees working the window are not very pleasant either. There are better locations to visit.
IA
Izharul Amin
Apr 24, 2026
1.0
I’ve had consistently frustrating experiences at this McDonald’s. The biggest issue is the staff’s attitude—employees seem quick to argue with customers instead of trying to resolve simple concerns. It makes what should be a quick, easy stop turn into an uncomfortable interaction.
On top of that, they frequently forget items in orders. Whether it’s missing fries, sauces, or even main items, it happens way too often. Having to double-check every single bag before leaving defeats the purpose of fast food convenience.
Overall, the lack of attention to detail and poor customer service really stand out here—and not in a good way. Definitely needs better management and staff training.
I’ve had consistently frustrating experiences at this McDonald’s. The biggest issue is the staff’s attitude—employees seem quick to argue with customers instead of trying to resolve simple concerns. It makes what should be a quick, easy stop turn into an uncomfortable interaction.
On top of that, they frequently forget items in orders. Whether it’s missing fries, sauces, or even main items, it happens way too often. Having to double-check every single bag before leaving defeats the purpose of fast food convenience.
Overall, the lack of attention to detail and poor customer service really stand out here—and not in a good way. Definitely needs better management and staff training.
NS
Nabil Salim
Apr 19, 2026
1.0
The staff were very rude and slow. I cancelled my order because of their poor service, simply because I asked them how long I should wait.
What are the regular dine-in hours for McDonald's at 3600 W Dublin Grandville Rd?
The McDonald's location at 3600 W Dublin Grandville Rd in Columbus, OH is open for dine-in from 6:00 AM to 10:00 PM every day of the week.
When is the drive-thru service available at this McDonald's?
The drive-thru at this McDonald's operates from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
What are the delivery hours for this McDonald's location?
Delivery is available from 5:00 AM to 11:30 PM Monday through Thursday and Sunday, and until 12:30 AM on Friday and Saturday. On Sundays, delivery starts at 6:00 AM.
What payment options does this McDonald's location accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What types of services are offered at McDonald's on W Dublin Grandville Rd?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can customers order McDonald's for delivery or pickup?
Customers can order through the McDonald's app for iOS or Android, or use online ordering links such as mcdonalds.smart.link or the delivery URL https://mcdonalds.order.online/business/-5579.
Is there a rewards program available at this McDonald’s?
Yes, customers can earn points for free food through the MyMcDonald's Rewards program, more information is available on their website.
What nearby restaurants can visitors explore before or after dining at McDonald's?
Nearby dining options include Dave's Hot Chicken, The Trattoria, BonChon Korean Restaurant, Chili's Grill & Bar, It's Just Wings, Fortune Chinese Restaurant, Pizza Hut, El Vaquero Mexican Restaurant, Golden Corral Buffet and Grill, and Fire Mountain American Restaurant.
What shopping options are available near McDonald's on W Dublin Grandville Rd?
Nearby shopping includes Carter's and OshKosh B'Gosh for children's clothing, Payless ShoeSource for footwear, Victoria's Secret & PINK for lingerie and clothing, Justice for designer children's clothing, and Michaels for arts and crafts supplies.
Are there any automotive or car care services near this McDonald's?
Yes, customers can find Tommy's Express® Car Wash, Blue Sky Car Wash, Firestone Complete Auto Care, Tansky Used Car Sales, Tansky Sawmill Toyota Used Cars, and a UPS Alliance Shipping Partner nearby for car care and shipping services.
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