Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
I don’t know how one location can be so mismanaged, but 2 out of every 3 trips here I’m given a partial order, then have to pull up and wait for the rest of it while the food I’m given dies in the bag. I get that restaurants are a hectic, busy job…but it’s not a hard job. So I can’t wrap my head around why this crew struggles so much other than the simple explanation…management is awful and the people who manage the managers must be even worse if they don’t recognize their people are that bad. Whoever the franchisee is for this location needs to overhaul their business
Edit: went here again this morning knowing what I was going to deal with, no sure enough, handed my food and told to pull ahead to wait for my drink. So sitting here, 5min now, while my sandwich dies in the bag because this staff can’t figure out how to time orders correctly. They aren’t even busy…
EK
Evan Kieffer
Apr 16, 2026
1.0
Literally the nastiest McDonalds I have been to in my life. Restaurant smells horrible. McDonald’s should strip the franchise away.
SS
Stephen
Mar 30, 2026
3.0
Reviewing this location is split because the morning shift is a lot different than the night shift. Will review both separately.
I almost always use the app to order, and when ordering in the morning, the order is almost always correct, complete, and fresh. If I order bagels, it’s almost guaranteed that I’m going to need to pull up and wait for my food, as opposed to getting it at the window. It shouldn’t be this hard to get food that is scheduled for that time of day, especially when using the app.
The night shift, however, has the opposite problem. I rarely have to pull up, but the order is almost never correct. Anything I add on the app, specifically, extra cheese, is basically ignored, which is super frustrating because that is something for which you actually have to pay extra. It got so bad that I contacted corporate, but their circular solution was to have the restaurant call me; they didn’t. I went back to corporate, and they said to give it more time. Still nothing.
Other customizations, I guess are more minor, but it’s still super annoying that they ignore them. Yeah, I know I can pull off the pickles, but then half the sauce gets pulled off too.
MZ
Mikhael Zelensky
Mar 21, 2026
1.0
They constantly forget to put items in your order. I’m usually missing 1-2 items. Even though I paid for them. Other than that pretty average.
What are the regular operating hours of McDonald's at 1905 W Henderson Rd, Columbus?
McDonald's is open from 4:00 AM to midnight on weekdays and Sundays, and until 1:00 AM on Fridays and Saturdays.
What are the delivery hours for this McDonald's location?
Delivery is available daily from 5:00 AM to 11:30 PM, except on Sundays when delivery starts at 6:00 AM.
What services does McDonald's offer for ordering and receiving food?
This McDonald's offers DriveThru, curbside pickup, delivery including same-day and no-contact options, mobile ordering, mobile offers, and WiFi.
What payment options are accepted at McDonald's on W Henderson Rd?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order McDonald's food through a mobile app?
Yes, you can order via the McDonald's App available on both the Apple App Store and Google Play Store.
Where can I find the full menu for this McDonald's location?
The full menu is available online at the official McDonald's website: https://www.mcdonalds.com/us/en-us/full-menu.html
What nearby places can help me if I need a car wash after visiting McDonald's?
Moo Moo Express Car Wash is nearby, providing convenient car wash and auto detailing services.
Are there places near McDonald's for fitness or gym activities?
Yes, Life Time Fitness and Life Time yoga studio are nearby for gym and active life activities.
Where can I find a pharmacy or clinic near this McDonald's?
MinuteClinic at CVS and a Minute Clinic are nearby for medical and urgent care, along with CVS Pharmacy for pharmaceutical needs.
What are some nearby dining options if I want a different cuisine near McDonald's?
Nearby dining options include Windward Passage for seafood and steakhouse cuisine, BIBIBOP Asian Grill for Korean and Asian food, and Sunny Street Cafe for breakfast and brunch.
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