Welcome to I Scream Gelato, a heavenly oasis of frozen delights nestled within the bustling Polaris Fashion Place in Columbus, Ohio. Step into our enchanting gelateria and embark on a flavor-filled journey that will tantalize your taste buds and transport you to the sun-kissed shores of Italy. At I Scream Gelato, we are passionate about crafting artisanal gelato using only the finest ingredients sourced directly from Italy. Our skilled gelato artisans meticulously blend fresh fruits, premium chocolates, and velvety creams to create a symphony of flavors that will leave you craving more with each luscious spoonful. Indulge in our extensive menu featuring an array of classic favorites and innovative creations. From the velvety richness of ...
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.