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Five Guys

4.4
(957 reviews)

Business Details

(614) 870-8030
https://restaurants.fiveguys.com/1539-hilliard-rome-road

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1539 Hilliard Rome Road in Columbus is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
1539 Hilliard Rome Road, Columbus, OH
43228, United States

Hours

Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 11:00 PM
Saturday10:00 AM - 11:00 PM
Sunday10:00 AM - 10:00 PM

Menu

1 menu · 19 items

Explore offerings from Five Guys on 1539 Hilliard Rome Road in Columbus, with popular main menu available at this location.

US Menu

19 items

Products & Services

1 list · 8 items

Services

8 items

Dine-In

Enjoy hand-cut fries and fresh, never frozen burgers made to order in our restaurant.

Takeout / Carryout

Order your Five Guys favorites at the counter and take them to go – hot, fresh and ready when you are.

Curbside Pickup

Skip the wait! Select locations bring your order directly to your car (check availability at your local Five Guys).

Delivery

Get Five Guys delivered fast through DoorDash, Uber Eats, Grubhub and other partner services at most locations.

Online Ordering

Order directly from our website or Five Guys app for limited-time offers, the best prices and to save your favorites!

Catering

Make everyone happy with Five Guys catering – fresh burgers, hand-cut fries and all the fixings (availability varies by location).

Gift Cards

Give the gift of Five Guys! Physical or digital gift cards available.

Mobile App Ordering

Download the Five Guys app for easy ordering, exclusive offers and your favorites exactly how you like them.

Reviews

4.4
957 reviews
5 stars
608
4 stars
202
3 stars
74
2 stars
23
1 star
50
  • RG
    Roland Garza
    Sep 18, 2026
    5.0
    Great management and kind staff! Appreciate the customer service that this team gives.
  • PW
    phonicia wharton
    Sep 15, 2026
    1.0
    Came and ordered before which I probably shouldn’t have did because they make your order however they like . My bun was very wet and soggy on my burger but my boyfriend’s burger wasn’t and it was barely any toppings and sauce on the burger. We usually are able to split a small fry and when we look in the bag the fries are not even filled up all the way ridiculous ordered Cajun btw and got regular fries with little to no Cajun seasoning. Came at 1:25pm 9/15/2026 whoever was there needs disciplined !
  • OP
    Original Panda
    Sep 7, 2026
    2.0
    Ordered via door dash. A patty melt with an extra patty, grilled onions and pickles. Little Cajun fry. The burger was LESS THAN MID. The fries, while there was a lot they were literal mush. Soggy, greasy and absolutely inedible. Bottom line: BOTH overpriced and over hyped! Never again.
  • JJ
    Jasmine Jones
    Aug 27, 2026
    1.0
    I am extremely disappointed and honestly disturbed by my experience with Five Guys and, even more so, by how the situation has been handled afterward. While eating my sandwich, I discovered an actual bottle cap inside of it. I am currently pregnant AND I have braces, so finding a hard plastic object hidden inside my food was especially concerning. I could have swallowed it, choked, cut my mouth and potentially damaged my teeth. I broke a bracket!!!!. This was not a minor mistake it was a serious food-safety issue. What has made the situation even more frustrating is the response I received. After reporting what happened, the only resolution offered to me was a comp card to come back and eat at Five Guys again. Respectfully, after finding a bottle cap inside my sandwich, another meal from the restaurant is the last thing that feels like an appropriate resolution. I have photos documenting the sandwich and the bottle cap, and I expected this situation to be treated with significantly more urgency and concern. At minimum, I expected someone to investigate how a bottle cap ended up inside food being served to a customer and to take accountability for what happened. Mistakes can happen, but a plastic object inside someone's food is a serious safety hazard, and the way a company responds matters. As a pregnant customer with braces, I am incredibly disappointed that the seriousness of this situation seems to have been reduced to simply offering me free food to return. *mind you this happened July 13th and nothing has been done!
  • JW
    Jeremy Warren
    Aug 16, 2026
    5.0
    The manager running this location is impressive!! She was working the floor and coaching her employees on customer service, etc at the same time and it was enough to make me write this review. Awesome job!!!

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

How many restaurants does Five Guys have?

As of January 2026, we have more than 1,900 locations in over 24 countries!

Brand Certified Facts from Five Guys

This information is certified by Five Guys and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
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