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Dunkin' Zero
Brand Certified

Dunkin'

3.6
(911 reviews)

Business Details

5095 W Broad St, Columbus, OH
43228, United States
(614) 996-8638
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Columbus, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5095 W Broad St, Columbus, OH
43228, United States

Hours

Monday5:00 AM - 9:00 PM
Tuesday5:00 AM - 9:00 PM
Wednesday5:00 AM - 9:00 PM
Thursday5:00 AM - 9:00 PM
Friday5:00 AM - 9:00 PM
Saturday5:00 AM - 9:00 PM
Sunday5:00 AM - 9:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 5095 W Broad St in Columbus, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.6
911 reviews
5 stars
394
4 stars
165
3 stars
102
2 stars
63
1 star
187
  • JW
    Jessica Wilkerson
    Jun 29, 2026
    1.0
    They messed up my DoorDash order then couldn’t even answer the phone, I called 10 times and no answer
  • FD
    Frank David
    Jun 18, 2026
    2.0
    I never leave reviews, but this experience was bad enough that I felt like I had to. I ordered a medium cold brew with 3 cream, 3 French vanilla, 1 sugar, and vanilla cold foam. What I got looked like a large cold brew that was extremely dark and bitter. I customize my drink for a medium, and this tasted nothing like what I ordered. Mind you I order this almost every day, whether it’d be this location or another. I went back through the drive thru and explained that the drink was too bitter and that I had ordered a medium specifically. The employee had an attitude from the start. I handed her the drink, and I literally watched her pour the same large drink into a medium cup, add a little more vanilla cold foam on top, and hand it right back to me. The whole thing took maybe 15 seconds. I don’t know if she didn’t expect me to watch her or something but seriously? At that point, I didn’t even want to ask again because I was worried about what might happen to my drink. So I just left. I paid for a drink made correctly, not for someone to pretend to fix it and hand me the same thing back. Between the rude attitude and the fact that I was lied to, I won’t be coming back to this location. Since it’s the only Dunkin near me, I’ll be taking my business to Starbucks instead.
  • JJ
    Jasmine
    Jun 11, 2026
    1.0
    Very disappointing customer service. I received the wrong order, and when I politely explained the mistake, I was met with an unprofessional and disrespectful attitude. Instead of correcting the issue courteously, I felt that I was not treated with the basic respect every customer deserves. This experience left a very negative impression, and I hope management takes customer concerns and employee conduct more seriously.
  • CB
    Crawford Brown
    May 22, 2026
    1.0
    This location refused to pick up their phone four times. I was wondering if they had their new coffee item and wanted to call before I come in so I don’t waste my time. I was hung up on four times by the employees at this location definitely the worst location and worst customer service I’ve ever dealt with.
  • CA
    Carlos Alvelo
    May 22, 2026
    1.0
    The managers attitude this morning towards me was so messed up that im leaving a second review for people to see. It was so bad that the employee at the register felt bad and kept saying sorry. I told her it wasnt her fault. His actions just caused a loyal customer of over 10 years to never come here again. Sad to see this place go down because of LACK of respect and leadership. Some of the other workers here are cool but this manager dark skinned guy with glasses is the worst.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 5095 W Broad St, Columbus, OH?

Dunkin' at 5095 W Broad St is open daily from 5:00 AM to 9:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both curbside pickup and delivery services.

Brand Certified Facts from Dunkin'

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Certified July 05, 2026Yext Knowledge Graph
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