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Dunkin' Zero
Brand Certified

Dunkin'

3.6
(921 reviews)

Business Details

5095 W Broad St, Columbus, OH
43228, United States
(614) 996-8638
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Columbus, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5095 W Broad St, Columbus, OH
43228, United States

Hours

Monday5:00 AM - 9:00 PM
Tuesday5:00 AM - 9:00 PM
Wednesday5:00 AM - 9:00 PM
Thursday5:00 AM - 9:00 PM
Friday5:00 AM - 9:00 PM
Saturday5:00 AM - 9:00 PM
Sunday5:00 AM - 9:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 5095 W Broad St in Columbus, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.6
921 reviews
5 stars
396
4 stars
166
3 stars
103
2 stars
62
1 star
194
  • MM
    Morgan Miller
    2 days ago
    1.0
    Ordered jelly doughnuts. They had no jelly in them. I tried calling. Number keeps hanging up.
  • BD
    Barb Devitt
    Aug 17, 2026
    5.0
    addictive. staff are super
  • RM
    Riley McDonald
    Jul 29, 2026
    1.0
    Employees there constantly forget items in my order. One time I ordered via mobile and they just put my receipt at the pickup counter, no drink, and no one had stolen it either because when I requested where my drink was the employee said they forgot to make it. It’s not the first time so it’s just frustrating going here
  • LB
    Lucy Balivia
    Jul 26, 2026
    1.0
    Very disappointed by my experience at this Dunkin’ location this morning. The guy working the drive-thru window very rudely told me that my card was declined. I said, “Oh, I’m sorry, that’s odd. I just checked my balance and there is more than enough money in my account to cover my order.” His response was, “Well, obviously you don’t have enough money,” in an incredibly rude and condescending tone. I even pulled up my bank account and showed him that there was more than enough money available. He then walked away from the window WITH MY DEBIT CARD and disappeared with it for several minutes. At that point, I asked, in a normal voice, “Can I please have my card back?” I was completely ignored. There was a line of cars behind me, and the employees were looking at me, looking at each other, but no one would acknowledge me or give me my card back. I asked probably two or three more times before I finally raised my voice and said that I wanted my card back. Then suddenly everyone wanted to respond and tell me I didn’t need to yell. Well, if someone had acknowledged me the first several times I asked politely for MY debit card back, I wouldn’t have needed to raise my voice. They finally returned my card and told me not to come back. No worries there — I definitely won’t. I went right down the street to another restaurant, used the exact same card, and it worked perfectly fine. So I’m not blaming the employee because the card declined. It seems like there may have been an issue with their card machine. What I have a problem with is the way I was spoken to and treated afterward. And in this day and age, you absolutely do not walk away and disappear for several minutes with someone’s debit card. How am I supposed to know what was being done with my card while it was out of my sight? A card machine malfunction is one thing. Treating a customer like this is something completely different.
  • SL
    Sofia Lavreniuk
    Jul 15, 2026
    1.0
    I’ve ordered from this place several times before, and everything was always great. Once I asked for less ice, and they actually gave me extra ice instead, but I let it go. What finally made me leave a negative review was my most recent online order. I ordered two drinks: one Daydream and one Refresher with protein milk. I had ordered the exact same drink the day before, and it tasted completely different. This time it was clearly made without the protein milk and was way too sweet. The frustrating part is that they charge an extra 50 cents for protein milk, but it wasn’t even added to my drink. When I arrived to pick up my order, both drinks were left outside unattended. Anyone could have easily taken them. As a returning customer, this was really disappointing. I hope they pay more attention to online orders and make sure customers actually receive what they paid for.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 5095 W Broad St, Columbus, OH?

Dunkin' at 5095 W Broad St is open daily from 5:00 AM to 9:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both curbside pickup and delivery services.

Brand Certified Facts from Dunkin'

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Certified August 23, 2026Yext Knowledge Graph
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